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Worksheets

Outlook Knowledge

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

What is the purpose of an Address Book?

a)

To organize and store old files

b)

To include someone in an email without their name being visible

c)

To send a message to a group of contacts

d)

To store personal and professional contact information

2.

What is the purpose of an Archive?

a)

To organize and store old files

b)

To include someone in an email without their name being visible

c)

To send a message to a group of contacts

d)

To store personal and professional contact information

3.

What does Bcc stand for?

a)

Blind Carbon Copy

b)

Business Contact Center

c)

Business Communication Channel

d)

Blind Contact Card

4.

What is a Contact in the Outlook Address Book?

a)

A person, organization, or business

b)

An electronic message sent using a computer network

c)

A collection of contact email addresses

d)

An area at the top of an Office program window

5.

What is a Distribution List?

a)

To organize and store old files

b)

To include someone in an email without their name being visible

c)

To send a message to a group of contacts

d)

To store personal and professional contact information

6.

What is an E-mail?

a)

To organize and store old files

b)

To include someone in an email without their name being visible

c)

An electronic message sent using a computer network

d)

To store personal and professional contact information

7.

What is a Keyword?

a)

To organize and store old files

b)

To include someone in an email without their name being visible

c)

An electronic message sent using a computer network

d)

A word or phrase used in a search

8.

What is a Ribbon?

a)

To organize and store old files

b)

To include someone in an email without their name being visible

c)

An area at the top of an Office program window

d)

A word or phrase used in a search

9.

What is a Signature?

a)

To organize and store old files

b)

An electronic identifier inserted in email messages

c)

An area at the top of an Office program window

d)

A word or phrase used in a search

10.

What is Spam?

a)

Unsolicited or junk email

b)

An electronic identifier inserted in email messages

c)

An area at the top of an Office program window

d)

A word or phrase used in a search

11.

What is the To-Do Bar in Outlook?

a)

To organize and store old files

b)

An electronic identifier inserted in email messages

c)

Part of the Outlook window that contains a task list

d)

A word or phrase used in a search

12.

What is an Appointment in Outlook?

a)

An Outlook activity that the user will attend at a set date and time

b)

An Outlook activity that lasts at least one day

c)

An Outlook activity that includes other people and a place

d)

An Outlook activity involving the user that can be monitored to completion

13.

What is the Date Navigator in Outlook?

a)

An Outlook activity that the user will attend at a set date and time

b)

An Outlook activity that lasts at least one day

c)

The monthly calendar shown at the top of the To-Do Bar

d)

An Outlook activity involving the user that can be monitored to completion

14.

What is an Event in Outlook?

a)

An Outlook activity that the user will attend at a set date and time

b)

An Outlook activity that lasts at least one day

c)

An Outlook activity that includes other people and a place

d)

An Outlook activity involving the user that can be monitored to completion

15.

What is a Meeting in Outlook?

a)

An Outlook activity that the user will attend at a set date and time

b)

An Outlook activity that lasts at least one day

c)

An Outlook activity that includes other people and a place

d)

An Outlook activity involving the user that can be monitored to completion