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WorksheetsMANAGING HOSPITALITY BUSINESSES
Total questions: 10
Worksheet time: 3mins
Which group does Pullman Hotel belong to?
Starwood Group
Marriott Group
Accor Group
Hilton Group
Pullman Hotel has been present in VietNam since what year?
2012
1994
2005
1870
How many Pullman Hotels are there in VietNam?
10
2
7
5
How many positions of organizational chart in FOD?
6
4
8
9
PBX is
Concierge
Reception
Switchboard operator
Business centre
Which department's responsibility is establish a team of taxis?
Concierge
Guest relation
Reservation
Front desk
Which department receives incoming calls from the hotel?
Reservation
Reception
Business centre
Switchboard operator
Which department receive booking information?
Reservation
Information desk
Guest relation
Business centre
Which department arrange work schedules for department staff?
Front desk
Night shift reception
Front desk supervisor
Information desk
Which department helps customers with technical technology?
Reservation
Tel operator
Concierge
Front desk supervisor
