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Hon. Business Management Unit 1

Total questions: 46

Worksheet time: 23mins

Name
Class
Date
1.

"Businesss information management" is a term sometimes used to refer to as?

a)

Business analytics

b)

Office management

c)

Human resource management

d)

Supply chain management

2.

Many business management and administration (BMA) careers involve dealing with employees, customers, or vendors, but which type of BMA career is all about people?

a)

Operation management

b)

Business analytics

c)

Human resource management

d)

Supply chain management

3.

Department manager, small business manager, and regional manager are

a)

Supply chain management

b)

Operations management

c)

General management

d)

Business analytics

4.

"Administration services" is a term sometimes used to refer to as?

a)

Human resource management

b)

Supply chain management

c)

Business analytics

d)

Office management

5.

The number of levels of management that a business needs usually depends on the:

a)

Age of the employees

b)

Location of the facility

c)

Size of the business

d)

Goals of the company

6.

An important purpose of management is to _______ the business.

a)

Prepare the books for

b)

Achieve the objectives of

c)

Design advertising for

d)

Compile the financial data of

7.

A plant manager, or a department head, would be an example of which level of management?

a)

Supervisory

b)

Top

c)

Middle

d)

Operating

8.

Which of the following is the main purpose of management?

a)

To reach a specific level of productivity

b)

To obtain the needed resources

c)

To create a pleasant working environment

d)

To accomplish the business's goals

9.

Avery, who manages a silk-screening and embroidery business, has a set a goal of increasing sales by 15% in the next six months. To reach his goal, he has increased the business's advertising budget. This is an example of the ________ of management.

a)

Controlling

b)

Planning

c)

Directing

d)

Organizing

10.

What must managers be able to do if they want employees to understand business's goals and be productive?

a)

Communicate clearly

b)

Obtain feedback

c)

Listen carefully

d)

Ask questions

11.

Which of the following do many businesses believe to be their most important resource?

a)

Sales revenue

b)

Equipment

c)

Office supplies

d)

Employees

12.

Which is an activity associated with the organizing function of management?

a)

Developing a mission statement

b)

Inspecting the quality of outputs

c)

Providing employees with feedback

d)

Determining the division of labor

13.

An important aspect of the organizing function of management involves which activity?

a)

Motivating team members

b)

Promoting employees

c)

Conducting performance reviews

d)

Establishing levels of authority

14.

Jill's company just took on a new project, and she knows that she needs to decide which staff members will be in charge of each aspect of the project. Jill is ______.

a)

Controlling

b)

Organizing

c)

Staffing

d)

Planning

15.

In management, a primary organizing activity is

a)

Evaluating job performance

b)

Controlling external conditions

c)

Hiring talented workers

d)

Assigning responsibility

16.

Coordinating business activites is an important aspect of the organizing function of management because it

a)

Ensures that the employees understand of all the business's activities

b)

Enables the business to prepare precise forecasts

c)

Establishes clear relationships among the company's resources

d)

Defines the company's mission statement

17.

Three primary factors that affect the organizational structure of a business include interpersonal relationships, tasks, and _______

a)

attrition

b)

initiative

c)

authority

d)

injunction

18.

Efficient resource use is an advantage of the _______ organizational structure.

a)

Line-and-staff

b)

Matrix

c)

Span-of-control

d)

Bureoucratic

19.

Which of the following has a direct impact on a manager's span of control?

a)

Popularity of products

b)

Number of subordinates

c)

Allocation of funds

d)

Channel of distribution

20.

One reason why many small businesses develop an organizational design that requires a board of directors is because a board usually?

a)

Provides experience that increases the business's credibility

b)

Assumes all legal responsibility for the business's actions

c)

Helps with the day-to-day operations of the business

d)

Evaluates the performance of the business's employees

21.

One of the most important aspects of project management involves _______

a)

Identifying mistakes

b)

Buying supplies

c)

Training employees

d)

Setting goals

22.

What project-management activity involves determining when project tasks should be performed?

a)

Processing

b)

Evaluating

c)

Scheduling

d)

Monitoring

23.

Which of the following statements is true about project management?

a)

Its primary use is for completing complex activities

b)

It involves the coordination of multiple activities

c)

It requires a signed contract from stakeholders

d)

It is a continous series of events with an unlimited life span

24.

Every project creates a(n)

a)

deliverable

b)

new product

c)

company

d)

advertising plan

25.

Shawna is in charge of helping her company achieve its goals through the proper hiring and use of employees. Which type of business management and administration career does Shawna have?

a)

Operation management

b)

Business analytics

c)

Human resource management

d)

Supply chain management

26.

Dara is in charge of quality control at her company. Which type of business management and administration career does she have?

a)

Office management

b)

Human resource management

c)

Operations management

d)

Business analytics

27.

Carmen surpervises the transporation, storage, and handling of his company's products. Which type of business management and administration career does Carmen have?

a)

Supply chain management

b)

Human resource management

c)

Business analytics

d)

Office management

28.

Functional specialist, data scientist, and business process manager are _______

a)

Human resource management

b)

General management

c)

Office management

d)

Business analytics

29.

Fulfillment manager, import/export analyst, and inventory planner are ______

a)

Office management

b)

Supply chain management

c)

Human resource management

d)

Business analytics

30.

Which of the following tasks would a manager complete when organizing?

a)

Arranging an office space

b)

Training staff

c)

Hiring employees

d)

Writing a marketing plan

31.

Whenever clients arrive at the Skin Solutions Dermatology office, the receptionists struggle to find their records. Clients fill out multiple forms with the same information, and they wait a long time to be seen by a doctor. Skin solutions is losing a lot of patients quickly. This is an example of how ________

a)

Poor organizing damages a company's reputation

b)

A lack of organizing leads to employee conflict and turnover

c)

Organizing reduces the need for customer service

d)

Managers need to create strict organizational structures

32.

Organizing can help companies handle issues with ______ so employees known to whom to report and who is responsible for what.

a)

Authority

b)

Tracking

c)

Reputation

d)

Efficiency

33.

When managers are grouping related tasks into departments or teams, they are

a)

Instructing employees about how to spend their time

b)

Determining the organizational structure

c)

Allocating the company's resources

d)

Analysize the external business environment

34.

Under which circumstances would a company adopt a matrix organizational structure?

a)

It has mostly inexperienced employees

b)

It has fewer than 50 employees

c)

It has offices in several cities

d)

It frequently uses cross-functional teams

35.

Which of the following is an important function of mid-level management?

a)

To serve as a link between top-level and mid-level management

b)

To prepares workers' daily schedules

c)

To establish long-term objectives of the company

d)

To make sure projects meet deadlines

36.

Which of the following statements about first-line management is true?

a)

Businesses typically hire their first-line managers from within the company

b)

There are normally fewer first-line managers than middle or top-level managers

c)

First line managers never work side-by-side with their employees

d)

First-line managers are not responsible for carrying out middle management's plan

37.

Businesses use organizational design to structure their

a)

information, technology, and competitiors

b)

people, information, and technology

c)

people, information, and competitors

d)

technology, people, and competitors

38.

A well-planned organizational design helps a bussines to better compete because?

a)

competitors dont have organizational structures

b)

it cuts down on communication

c)

the business is more productive

d)

the business has more money

39.

A business creates an organizational design in which no employee has to report to more than one manager at a time. This is following an organizational principle called?

a)

line authority

b)

span of control

c)

the scalar principle

d)

unity of command

40.

Which principle of organizational design states that authority should flow in a clear, unbroken line from the top of an organization to the bottom

a)

responsibility

b)

span of control

c)

staff authority

d)

scalar principle

41.

Which of the following is an advantage of using the divisional organizational structure?

a)

it can create better customer experiences

b)

its unpredictable in nature

c)

it balances conflicting organizational objectives

d)

it can encourage competition

42.

Projects are different from business operations because business operations

a)

are special ventures

b)

use non traditional management structures

c)

are permanent

d)

have a definite beginning and end

43.

Which of the following is an example of a project that enhanced an existing project?

a)

the construction of the empire state building

b)

a medication that cures a life-threatening illness

c)

a software update for your computer

d)

the sequel to your favorite movie

44.

The project manager controls what the project will and will not do, known as the project's?

a)

plan

b)

scope

c)

budget

d)

schedule

45.

The three common constraints on a project are scope, budget, and

a)

time

b)

technology

c)

ability

d)

laws

46.

Which of the following is a benefit of using project management software?

a)

better governance mechanisms

b)

smaller project team size

c)

less need for management

d)

improved efficiency