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Worksheetsbai quizizzz dzui dze
Total questions: 24
Worksheet time: 12mins
1. With regard to promoting standards of excellence, LaFasto and Larson (2001) identified three Rs that help improve performance: require results, review results, and ______.
A. regulate processes
B. reward results
C. redefine targets frequently
D. redefine targets frequently
2. Which of the following is a focus of constructive climates?
A. driving innovation and growth
B. engaging in shared decision-making with employees
C. helping employee's achieve their personal bests
D. providing hands-off management
3. Which statement about rewards in the workplace is true?
A. To ensure group cohesion, rewards should be given to groups rather than to individuals.
B. To be effective, rewards must have monetary value.
C. Rewards should be given sparingly to increase their effectiveness.
D. Rewards can help employees to feel valued.
4. How can we ensure that every member of the group understands and accepts the established norms?
A. Communicating the norms clearly
B. Facilitating open discussions
C. Encouraging feedback and questions
D. All of the above
5. Which approach is most effective in clarifying ambiguous or unclear norms within a group?
A. Seeking consensus through group discussions
B. Consulting an external expert for guidance
C. Enforcing strict penalties for norm violations
D. Revising the norms without group input
6. What should we do if a group member diverges from the established norms?
A. Provide constructive feedback and address the deviation
B. Ignore the deviation and hope it resolves itself
C. Modify the norms to accommodate the deviation
D. None of the above
7. A/an ______ is an environment that creates satisfaction among group members and allows them to achieve their personal best.
A. building area
B. atmosphere
C. transcontinental railroad
D. constructive climate
8. In professional settings, bias has a disproportionate effect on women and people of color.
True
False
9. ______ is direct communication that enables a leader to resolve performance issues.
A. Constructive feedback
B. A strength
C. Constructive climate
D. A weakness
10. Providing structure is giving group members …. for their work.
A. an architectural blueprint
B. deadline
C. feedback
D. All answers above
11. Choose the wrong answer. What should the leader do when they provide structure?
A. Establish
B. Defining roles and responsibilities
C. Supporting
D. Security and stability
12. Why should leader provide structure?
A. Sense of direction
B. Security and stability
C. Increased productivity
D. All answers above
13. What does a constructive climate look like in a team or organization?
A. atmosphere that promotes members' satisfaction and achieving their personal best
B. Climate is a by‐product of culture
C. Culture is deeper in the organization
14. All of the following are related to climate except ______.
A. rituals
B. unrealized strengths
C. values
D. underlying assumptions of the group
15. Schein (2010) defines an organization's culture as the beliefs, values, and traditions ever-present therein.
True
Wrong
16. ______ is the cement that holds the group together where a sense of community is palpable.
A. Synergy
B. Rule
C. Cohesiveness
D.Norm
17. Which action, taken by a leader, would promote a constructive climate?
A. promoting individuality over processes
B. limiting feedback to employees
C. decentralizing power
D. building cohesiveness
18. How can leaders build cohesiveness?
A. Create a climate of trust
B. All answers above
C. help group members achieve their goals
D. promote member-to-member interaction
19. Why a leader should give explicit expectations to their employees?
A. Giving clear expectations can cut off people who lack potential
B. Clear expectations are the directions leading employees to know what they are doing.
C. That's a tactic to mastermind employees by following what their leader expected.
D. Clear expectations can make the group productivity degrade
20. What thing should leaders not do to maintain a constructive atmosphere within the group?
A. Demand others to listen to their words only
B. Make the other members feel comfortable by allowing them to do everything they want.
C. Provide them with clear guidelines and concrete objectives to achieve the group's target.
21. Why providing concrete goals and evident instructions could avoid conflicts and complaints?
A. Every member has work to do thus they don't have time to argue
B. Employees are motivated by how visible their goals are, therefore they strive to achieve the group's goal instead of conflicts.
C. Having clarity in goals and guidelines helps the employee understand their roles and the bigger picture, and contributes to constructive working morale.
22. What is the best definition of giving constructive feedback ?
A. Is honest and direct communication about group members’ performance
B. Is undirect and rude communication about group member's performance
C. Is complicated coversation between group members and their leader
D. Is the compliment of leader on staff' performance
23. Which is the best tips for giving constructive feedback ?
A. Check to ensure clear communication has occurred.
B. Give feedback rudely
C. Forgive staff' mistake
D. Force staff quit their job
24. Resolving performance issues refers to...
A. process of talking to staff
A. process of identifying and addressing problems that affect the performance or efficiency of a system, application, or process.
C. process of dealing with the customers
D. process of help group members find another job
