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2nd 9 Weeks Exam NHCB I

Total questions: 29

Worksheet time: 24mins

Name
Class
Date
1.

What is a boar brush?

a)

A brush made of boar bristles that helps detangle and smooth hair

b)

A brush made of plastic or nylon bristles that adds shine to hair

c)

A brush with a flat, rectangular-shaped head that is used for straightening hair

d)

A comb with teeth spaced farther apart than a regular comb

2.

What is a square paddle brush used for?

a)

Detangling and smoothing out hair

b)

Adding shine to hair

c)

Straightening and smoothing long, thick hair

d)

Defining curls and reducing frizz

3.

What is the benefit of using a wide-toothed comb on wet hair?

a)

It helps detangle wet hair without causing damage or breakage.

b)

It adds shine to wet hair.

c)

It defines curls and reduces frizz on wet hair.

d)

It separates strands and prevents them from clumping together on wet hair.

4.

What is a locking/twist comb used for?

a)

Creating and maintaining dreadlocks

b)

Detangling and styling hair

c)

Adding shine to hair

d)

Straightening and smoothing long, thick hair

5.

How does a boar bristle brush improve the overall health and appearance of hair?

a)

By distributing natural oils throughout the hair

b)

By detangling and smoothing hair

c)

By adding shine to hair

d)

By defining curls and reducing frizz

6.

What type of hair is a square paddle brush particularly useful for?

a)

Long, thick hair

b)

Curly hair

c)

Wet hair

d)

Short, fine hair

7.

Why is a wide-toothed comb gentle on hair?

a)

It glides through hair without causing discomfort

b)

It adds shine to hair

c)

It separates strands and prevents them from clumping together

d)

It defines curls and reduces frizz

8.

What is the purpose of a locking/twist comb in creating dreadlocks?

a)

To separate and knot the hair

b)

To detangle and style the hair

c)

To add shine to the hair

d)

To straighten and smooth the hair

9.

What type of brush is gentle on the hair and stimulates blood flow?

a)

Paddle brush

b)

Boar bristle brush

c)

Hard bristle brush

d)

Soft bristle brush

10.

What is the purpose of the cushioned base of the square paddled brush?

a)

To make it uncomfortable for your client

b)

To soften the hair

c)

To make it more comfortable to use and help prevent breakage

d)

To grow the hair overnight

11.

Hair is more vulnerable to breakage when it is:

a)

wet

b)

dry

c)

damp

d)

soaking

12.

As dreadlocks mature, stray hair and ______ may form.

a)
loops
b)

curls

c)

spirals

d)

crunches

13.

Washing of the hair is very ----------- when maintaining dreadlocks

a)

not important

b)

important

c)

useless

d)

mature

14.

The square shape of the brush head makes it particularly useful for ---------- and ------------- long, thick hair.

a)

smoothing, straightening

b)

puffing, sliding

c)

smoothing, tangling

d)

detangling, puffing

15.

This comb teeth are spread farther apart than a regular comb

a)

locking comb

b)

tail comb

c)

wide tooth comb

d)

all- purpose comb

16.

What kind of motion does the hair diffuser circulate heat?

a)

straight

b)

smooth

c)

backwards

d)

circular

17.

The tools needed to manage, address, or handle any challenges or difficulty that you may encounter personally or in your career is called

a)

self-esteem

b)

life skills

c)

visualize success

d)

perfectionism

18.

An inner strength and respect for yourself and a trust in your ability to achieve your goals

a)

self-esteem

b)

life skills

c)

visualize success

d)

perfectionism

19.

The practice of listening to what your client is saying and repeating it back in your own words is called

a)

visualize success

b)

game plan

c)

goal setting

d)

reflective listening

20-23.

Reflective Listening in a Salon

Reflective listening is an essential skill in the salon industry, as it allows hairdressers to truly understand their clients' needs and preferences. By actively listening to what the client is saying and reflecting it back to them, the hairdresser can ensure that they are on the same page and provide the best possible service.

During a salon appointment, reflective listening can involve paraphrasing the client's concerns or desires, asking clarifying questions, and summarizing the discussion to ensure mutual understanding. This not only helps in building trust and rapport with the client but also leads to better outcomes for the hairdressing service.

Overall, reflective listening is a powerful tool in the salon setting, enabling hairdressers to create a positive and supportive environment for their clients. It fosters effective communication, enhances the client experience, and ultimately contributes to the success of the salon business.

20.

What are some key components of reflective listening during salon appointments?

a)

Paraphrasing

b)

Asking clarifying questions

c)

Summarizing discussions

d)

all of the above

21.

Overall, reflective listening fosters (a)   communication, enhances the client experience, and contributes to the success of the salon business.

22.

Why is reflective listening essential in the salon industry?

a)

To understand clients' needs and preferences

b)

To improve communication with clients

c)

To enhance the overall salon experience

d)

To increase customer satisfaction

23.

Name the 2 types of goals

(a)  

24.

A set of standards, moral judgement, and compliances determined by the state board for the practice and licensing of natural hair care and braiding

a)

ethics

b)

ethical

c)

organizer

d)

game plan

25.

The process of ordering tasks on your to do list from most important to least important

a)

game plan

b)

prioritize

c)

procrastination

d)

organizer

26.

The identification of long - and short - term goals that help you decide what you want out of life

a)

game plan

b)

goal setting

c)

prioritize

d)

perfectionism

27.

The conscious act of planning your life for any future endeavors

a)

game plan

b)

goal setting

c)

prioritize

d)

procrastination

28.

(a)   the client through the hair recovery phase of natural hair care

29.

Educate the client about health and nutrition, suggest reading materials, and provide (a)   information.

30-33.

Procrastination in a Salon Business

When it comes to managing a salon business, time management techniques are crucial for ensuring smooth operations and maximizing productivity. Implementing strategies such as scheduling appointments efficiently, setting realistic timelines for services, and prioritizing tasks can help salon owners and employees make the most of their time.

Procrastination can have a significant impact on salon revenue, as delayed or missed appointments can result in lost income. Additionally, putting off important tasks such as inventory management, marketing efforts, and staff training can hinder the growth and success of the business.

Furthermore, procrastination can lead to negative consequences on salon customer satisfaction. Delays in service delivery, unorganized salon environments, and inconsistent customer experiences can result in dissatisfied clients and ultimately lead to a decline in customer retention and loyalty.

30.

Procrastination can lead to negative consequences on salon customer satisfaction, resulting in dissatisfied clients and ultimately lead to a decline in customer retention and (a)  

31.

What impact can procrastination have on salon revenue?

a)

Increased revenue

b)

No impact on revenue

c)

Decreased revenue

d)

No effect on salon business

32.

What strategies can not help salon owners and employees make the most of their time?

a)

Scheduling appointments efficiently

b)

Setting unrealistic timelines for services

c)

Prioritizing tasks

d)

Taking frequent breaks

33.

What time management techniques are crucial for ensuring smooth operations and maximizing productivity in a salon business?

a)

scheduling appointments

b)

setting timelines for services

c)

prioritizing task

d)

all of the above

34.

Build on your strengths not your

(a)  

35.

(a)   the myths and stigmas of naturally textured hair.