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Advertisement-Costumer Dialog

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

What is the primary reason the potential customer (PC) is interested in energy-efficient windows?

a)

To increase the resale value of their home.

b)

To enjoy better natural lighting.

c)

To reduce heating and cooling costs.

d)

To enhance the aesthetic appeal of their home.

2.

According to the sales representative (SR), how do EcoGuard Windows contribute to energy savings?

a)

By utilizing advanced insulation technology.

b)

By providing excellent natural lighting.

c)

By offering customizable options.

d)

By reducing water spots on the glass.

3.

What is the specific benefit of the Low-E coating mentioned by the SR?

a)

It enhances the window's appearance.

b)

It prevents moisture and rot in the frames.

c)

It reduces heat transfer and UV rays.

d)

It increases the window's resale value.

4.

How does the SR describe the maintenance of EcoGuard Windows?

a)

As a complex and time-consuming process.

b)

As requiring frequent cleaning to maintain appearance.

c)

As simple and easy due to durable materials and a glass coating.

d)

As needing regular inspection for potential issues.

5.

Which statement by the SR emphasizes the customization options available for EcoGuard Windows?

a)

"We have a team of highly skilled professionals."

b)

"Let me tell you about our EcoGuard Windows."

c)

"You can choose from various styles, frame colors, and grid patterns."

d)

"Maintenance is a breeze!"

6.

What assurance does the SR provide regarding the installation of EcoGuard Windows?

a)

The installation team will handle all maintenance tasks.

b)

The installation will be completed quickly but may not be energy-efficient.

c)

The installation will be handled by highly skilled professionals.

d)

The installation is not included in the purchase.

7.

What does the SR mention as part of the ongoing promotion?

a)

Discounts on the purchase of EcoGuard Windows.

b)

Discounts on future maintenance services.

c)

Discounts on cleaning supplies for the windows.

d)

Discounts on window coverings.

8.

Based on the dialogue, why is the PC interested in the EcoGuard Windows?

a)

Due to their unique aesthetic appeal.

b)

To increase the resale value of their home.

c)

To reduce energy consumption and enhance comfort.

d)

To enjoy better natural lighting.

9.

What does the SR mean when they say, "Maintenance is a breeze!"?

a)

Maintaining EcoGuard Windows is quick and easy.

b)

Maintenance is expensive and time-consuming.

c)

The windows require constant attention.

d)

Maintenance is unnecessary for these windows.

10.

What is the final decision made by the PC regarding the EcoGuard Windows?

a)

They choose not to proceed with the purchase.

b)

They request more information before making a decision.

c)

They agree to purchase the EcoGuard Windows.

d)

They decide to explore other window options.