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Information Technology Quiz 1 of 3

Total questions: 51

Worksheet time: 26mins

Name
Class
Date
1.

Where are values the computer is directly working with at a particular moment in time stored?

a)

On the CPU clock

b)

On the hard drive

c)

On the CPU register

d)

On RAM

2.

A consumer wants to add a hard drive to their computer to store video from their camera. Which of the following is the storage capacity of a modern hard disk drive (HDD) purchased from a computer store?

a)

4 gigabytes

b)

1,024 kilobytes

c)

8 megabytes

d)

3 terabytes

3.

Which of the following Application Architecture Model tiers describes office productivity software?

a)

n-Tier

b)

Three Tier

c)

Two Tier

d)

One Tier

4.

Which of the following encoding schemes would MOST likely be used to represent an emoji?

a)

Hexadecimal

b)

Unicode

c)

Binary

d)

ASCII

5.

What is the name of the narrow strip along the bottom of the Windows environment?

a)

Taskbar

b)

Shortcuts menu

c)

Toolbar

d)

Navigation bar

6.

Which of the following is used to change traffic lights for emergency vehicles?

a)

Smart car

b)

loT car

c)

Keyboard Instructions

d)

intelligent traffic control system (ITCS)

7.

Carrol purchased a new printer and attached it to her workstation with a USB cable. The printer is powered on, but the computer does not recognize the printer. Which of the following should Carrol do next to be able to send print jobs to the printer?

a)

Install the latest printer driver

b)

Connect the printer to the network instead of a USB cable

c)

Upgrade the firmware on the printer

d)

Check for operating system updates

8.

Which of the following commands makes an application shortcut appear on the taskbar?

a)

Stick to taskbar

b)

Show on taskbar

c)

Pin to taskbar

d)

Keep on taskbar

9.

Which IEEE wireless standards specify transmission speeds up to 54 Mbps? (Select two.)

a)

802.1x

b)

802.11b

c)

Bluetooth

d)

802.11g

e)

802.11a

10.

Which permission option lets a user view files but not change them?

a)

Administrator

b)

Read

c)

Owner

d)

Read/Write

11.

You need a storage device that has very large storage capacity, is fast, and is relatively inexpensive. Which storage device will best suit your needs?

a)

Hard disk

b)

Optical

c)

USB flash drive

d)

SSD

12.

What is the term for software that anyone can use or modify for free?

a)

Open-source software

b)

Proprietary software

c)

Read-write software

d)

Linux software

13.

Which of the following is NOT a long-term storage device?

a)

Compact disc

b)

Flash drive

c)

Hard disk

d)

RAM

14.

A typical computer monitor is which type of display?

a)

White

b)

Raster

c)

RGB

d)

Vector

15.

Which of the following devices would be the BEST option for a gamer?

a)

Server

b)

Desktop computer

c)

Laptop

d)

Smartphone

16.

A network administrator wants to change the frequency of their wireless network to allow more channels that do not interfere with each other. Which of the following frequencies or protocols would accomplish this?

a)

2.4 GHz

b)

802.11g

c)

5 GHz

d)

802.11b

17.

Which of the following is a category of SaaS applications?

a)

Disaster recovery

b)

Web hosting

c)

Virtual machines

d)

Office tools

18.

Which of the following terms describes a global system of interconnected hypertext documents and files that can be accessed through a browser?

a)

Intranet

b)

World Wide Web

c)

Wide Area Network

d)

Internet

19.

Where is the BEST place to obtain the latest printer driver?

a)

Printer reseller

b)

Microsoft's website

c)

Manufacturer's website

d)

Windows Update

20.

Windows stores print jobs in a temporary file on the hard drive. What is this file called?

a)

Print queue

b)

Print driver

c)

Print Manager

d)

Print Spooler

21.

Which CPU type would MOST LIKELY be found in a smartphone?

a)

x86

b)

ARM

c)

x64

d)

IA-64

22.

Digital sound recordings capture sound waves and divide them into distinct segments. Each segment is assigned a value. What is that value called?

a)

Bit depth

b)

Resolution

c)

Sample height

d)

Sampling rate

23.

Type the correct answer: A pop-up blocker is a web browser feature that (a)   unwanted advertisements.

24.

A technician is checking a customer's wireless network performance and has determined it was using 802.11g. The technician's recommendation is for the customer to upgrade to 802.11ac. Which of the following is the BEST reason to upgrade?

a)

More overlapping channels

b)

Improved performance

c)

Less attenuation

d)

802.11g uses older technology

25.

What is the term for software that is exclusively controlled by a company and cannot be used or modified without permission?

a)

Microsoft Software

b)

Proprietary Software

c)

Read-only Software

d)

Open-source Software

26.

Which of the following protocols is used by an email client to retrieve messages from an email server and gives users the option to keep mail messages on the server?

a)

NTP

b)

IMAP

c)

POP3

d)

SMTP

27.

Which of the following problems would be the MOST difficult to troubleshoot?

a)

Software error

b)

Intermittent problem

c)

Hardware error

d)

Overheating

28.

What is the name of the large background area of the Windows environment that holds icons for files, folders, and applications?

a)

Desktop

b)

Window

c)

Background

d)

Home Screen

29.

Which operating system function has a steeper learning curve and can potentially break the system without careful use of its operations?

a)

Command line interface (CLI)

b)

Service management

c)

Application management

d)

Graphical user interface (GUI)

30.

On Windows, which application lets you add accounts, change passwords, manage power consumption, and personalize your computer's environment?

a)

Finder

b)

Start Menu

c)

Control Center

d)

Settings

31.

Abby wants a high-end computer system for her home office that can be upgraded. Which of the following should she choose?

a)

Desktop

b)

Laptop

c)

Gaming Console

d)

Server

32.

Web browsers save website information in their

a)

Repository

b)

Cache

c)

Storage

d)

Memory

33.

While troubleshooting a problem with a computer, a technician has tested and confirmed a theory on how to fix the problem. Which of the following is the NEXT step the technician should perform?

a)

Establish a plan of action to solve the problem and identify potential effects

b)

Document findings/lessons learned, actions, and outcomes

c)

Verify full system functionality and, if applicable, implement preventive measures which helps the site load faster on future visits.

d)

Implement the solution or escalate as necessary

34.

Which of the following devices would be easiest to repair?

a)

Gaming console

b)

Laptop

c)

Smartphone

d)

Desktop computer

35.

You are troubleshooting a malfunctioning notebook computer. Nothing appears on the LED display when the system is powered on. Which of the following is the BEST step to try first?

a)

Replace the motherboard

b)

Replace the video card

c)

Plug in an external monitor

d)

Calibrate the battery

36.

What is the name of the protocol suite used on the Internet?

a)

HTTP/DNS

b)

HTTP

c)

TCP/IP

d)

UDP/IP

37.

Which application makes sure your computer has the most recent versions of its system software?

a)

Windows Defender

b)

Backup and Restore

c)

Windows Update

d)

Disk Cleaner

38.

If you select a file on your desktop and delete it, what happens to the file?

a)
The file is moved to the Recycle Bin or Trash folder.
b)
The file is automatically backed up to a cloud storage.
c)
The file is permanently deleted and cannot be recovered.
d)
The file is moved to a temporary folder on the computer.
39.

Which of the following are advantages of cloud computing? (Select two.)

a)

Lower speeds

b)

Greater costs

c)

Easier collaboration

d)

Local software

e)

Data security

40.

What do cloud services provide to help with privacy and security concerns?

a)

Encryption

b)

Collaboration

c)

Backups

d)

Accessibility

41.

Which of the following applications can be used for storing, modifying, extracting, and searching data?

a)

Presentation software

b)

Conferencing software

c)

Database software

d)

Word processing software

42.

Which of the following terms describes an organization that connects users to the Internet?

a)

Data Center

b)

Web Server

c)

Network Server

d)

Internet Service Provider

43.

Which of the following provides services to hosts on its network?

a)

Server

b)

Storage

c)

Email

d)

Client

44.

Which of the following would be the MOST LIKELY cause for a computer to perform sluggishly?

a)

RAM

b)

CPU

c)

Hard drive

d)

Power supply

45.

Sarah turned on her computer and noticed that some important documents that were stored in her User folder are now missing. Which of the following would be the MOST LIKELY cause?

a)

Software crash

b)

Malware infection

c)

System slowdown

d)

System crash

46.

What protocol is used to send email messages from a mail client to a mail server?

a)

POP3 (Post Office Protocol)

b)

IMAP (Internet Message Access Protocol)

c)

FTP (File Transfer Protocol)

d)

SMTP (simple Mail Transfer Protocol)

e)

SNMP (Simple Network Management Protocol)

47.

Which invention allowed computers to become smaller in size?

a)

Vacuum tubes

b)

Silicon

c)

Transistors

d)

Laptops

48.

Which of the following terms describes the process of rearranging files on the hard drive so that the computer runs more efficiently?

a)

Task Manager

b)

Defragmentation

c)

Program force-close

d)

Safe Mode

49.

Which of the following provides a computer system with the ability to retrieve and manipulate data at a future time?

a)

Microchip

b)

Storage

c)

Processing

d)

Transistor

50.

One software license model allows software to be freely distributed, downloaded, and installed without paying a license fee but often requires a fee for support, training, or added functionality. What is the name of this model?

a)

Persistent

b)

Open-source

c)

Enterprise

d)

Personal

e)

Proprietary

51.

Which of the following keys is used to enter Safe Mode on a Windows computer?

a)

F5

b)

F8

c)

Shift

d)

CTRL