WorksheetsITC: 3.4 3.4 Motherboard Troubleshooting
Total questions: 10
Worksheet time: 5mins
What does a black screen with a white cursor or continuous reboots before login indicate?
A corrupted device driver
Faulty hardware
Window's software glitch
All of the above
What can you do to resolve a black screen issue during startup?
Disconnect non-essential peripherals and try rebooting
Update the drivers
Disable all non-essential applications and reboot
All of the above
What should you do if the screen goes black after the operating system loads?
Check physical and configured connections on the device and display
Try using a different display monitor and cable
Check the brightness setting
All of the above
What is the recommended solution for distended capacitors on the motherboard?
Replace the failed capacitor
Replace the entire motherboard
Reinstall or roll back device drivers
Reset to default settings using core BIOS/UEFI configurations
What are the possible behaviors of a computer with a failing power supply?
Unexpected shutdowns
Continuous reboots
Failure to power on
All of the above
How can you test if a power supply is failing?
Test the voltage supplied on a motherboard connector
Test the voltage supplied on a hard disk connector
Check if the power supply wire is connected to the motherboard
All of the above
What can cause boot errors during the power on self-test (POST)?
Malfunctioning motherboard
Incompatible hardware
Connection issues
All of the above
What should you do if a computer system experiences intermittent device failures?
Replace the failing device immediately
Update the device drivers
Reboot the system
Ignore the issue as it will resolve on its own
What can cause missing BIOS/UEFI settings?
Failure of the motherboard battery
Improper shutdown of the system
Corrupted BIOS/UEFI firmware
All of the above
What are the possible causes of overheating in a computer system?
Inadequate air flow
Improperly installed fans
Failing fans
All of the above
