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WorksheetsBPM-Chapter2
Total questions: 20
Worksheet time: 7mins
Which of the following best defines process identification?
Listing all employees of an organization
Systematically defining business processes and selecting them for improvement
Designing computer systems for automation
Outsourcing organizational tasks
What is the output of process identification?
Project plan
Process architecture
IT infrastructure
Balanced scorecard
According to the checklist, which of the following is NOT a valid business process?
Repetitive series of observable activities
One-time construction project
Activities with a clear case notion
Process with at least three actors
True or False: Business strategy is an organizational perspective on setting and meeting business goals
True
False
Choose 4 perspective types in Balanced Scorecard according to Kaplan and Norton
Financial Perspective
Customer Perspective
Internal Perspective
Learning and Growth Perspective
External Perspective
Which among the following is an enterprise architecture that refers to actors, roles, and organizational structure?
External Perspective
Product Perspective
Data Perspective
Organizational Perspective
Which among the following is the products and services along with their relationships?
External Perspective
Product Perspective
Data Perspective
Organizational Perspective
Which among the following is refers to computer hardware and communication networks
External Perspective
Product Perspective
Technical Infrastructure
Organizational Perspective
Which among the following is the process architecture?
External Perspective
Product Perspective
Data Perspective
Business Process Perspective
Which among the following is refers to the informational entities and their relationships?
External Perspective
Product Perspective
Data Perspective
Business Process Perspective
Which among the following is refers to the different pieces of software with their dependencies?
Application Perspective
Product Perspective
Data Perspective
Business Process Perspective
Which among the process activities is not included under management processes?
Define Vision
Product Perspective
Develop Strategy
Implement Strategi
Manage Risk
Which perspective is NOT part of Enterprise Architecture according to TOGAF?
Product perspective
Business process perspective
Data perspective
Marketing perspective
Which of the following is a key property for identifying end-to-end processes in a process landscape model?
Actor role
Product or service type
Profit margins
Advertising strategy
Which of the following is NOT one of the three selection criteria for process improvement?
Strategic importance
Health
Feasibility
Innovation potential
Which of the following are the four common process performance dimensions?
Time, cost, quality, flexibility
Time, revenue, people, software
Strategy, health, feasibility, control
Input, process, output, resource
In a process portfolio, processes with high importance, poor health, and high feasibility are:
Low priority
Candidates for immediate improvement
To be ignored
Always outsourced
The SAP Process Map is an example of:
Core process model
Process architecture reference
IT infrastructure design
Enterprise data flow
When checking completeness and consistency of a process landscape, which tool is most useful?
Balanced scorecard
Customer survey
Reference models
SWOT analysis
Which dimension is NOT typically used in process performance measures?
Time
Cost
Flexibility
Market share
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