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Knowledge Check on Counter Buzzer

Total questions: 10

Worksheet time: 3mins

Name
Class
Date
1.

What is the minimum required number of buzzers per store?

a)

10 buzzers

b)

20 buzzers

c)

30 buzzers

d)

40 buzzers

2.

Which customer must be given buzzers?

a)

Customers paying at counter except Dine In SC/PWD & pregnant women

b)

Dine In SC/PWD & pregnant women

c)

Customers paying at kiosk (SOK)

d)

All customers

3.

Should the receipt be given immediately after payment?

a)

Yes, give the buzzer and receipt right away after payment

b)

No, give the buzzer after payment but provide receipt during order dispatch

4.

What is the minimum required tray capacity for the claim area?

a)

3 trays

b)

4 trays

c)

5 trays

d)

6 trays

5.

Which of the following is the recommended buzzer model?

a)

Yoqu Beeper pager

b)

Oscar WPR100 pager

c)

Retekess TD184

d)

Retekess TD162

6.

Which of the following is incorrect?

a)

Buzzers are ordered from Retekess Flagship store in Lazada

b)

Buzzer sticker and claim signage are ordered from stylus or accredited supplier

c)

For POS removal, POS dismantling can be done ahead of counter sealing

d)

None of the above

7.

Will cashiers still issue pending numbers?

a)

No, only buzzers should be given to all customers

b)

Yes, to Dine In SC/PWD and pregnant women (orders served by dining crew)

8.

Where should Take Out Customers wait for orders to be ready for claiming?

a)

Waiting Area near Claim Area

b)

SOK Area

c)

Dining Area

d)

Outside Store

9.

When can items be dispatched at the POS area?

a)

During slack hours

b)

High IPTC orders

c)

If order has pending items

d)

Dispatch at POS area is strictly not allowed

10.

Where should Dine In Customers wait for orders to be ready for claiming?

a)

Waiting Area near Claim Area

b)

SOK Area

c)

Dining Area

d)

Outside Store