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Chapter 4 Quiz

Total questions: 10

Worksheet time: 6mins

Name
Class
Date
1.

What must be done to determine the duties of a job and the characteristics of the people needed for those jobs?

a)

B. Complete a job specification.

b)

C. Implement a talent management survey.

c)

D. Create a job description.

d)

E. Perform a job analysis.

2.

How did noted psychologist Frederick Herzberg believe workers could be best motivated?

a)

A. Job rotation

b)

B. Job redesign

c)

D. Job enlargement

d)

E. Job enrichment

3.

Systematically moving workers from one job to another is referred to as:

a)

A. Job reengineering

b)

C. Job enlargement

c)

D. Job enrichment

d)

E. Job rotation

4.

If an employer is conducting a job analysis and wants to use data to better determine pay classes, which type of analysis tools should be used?

a)

B. The Department of Labor's Dictionary of Occupational Titles

b)

C. Direct observations

c)

D. Position analysis questionnaires (PAQ)

d)

E. Structured interviews

5.

An identification of what a worker actually does, how the employee does the job, and an account of the working conditions are found in which area of the job analysis?

a)

A. Job specification

b)

B. Job description

c)

C. Responsibilities and duties

d)

E. Job identification

6.

What type of information should be included in the responsibilities and duties section of the job description?

a)

A. The relationship between this position and others in the organization

b)

B. A summary of the job's major functions

c)

C. The job's most significant responsibilities and essential functions

d)

D. Standards of performance and working conditions for the job

7.

Which of the following identifies the human traits and experiences needed to do a job effectively?

a)

A. Job specification

b)

B. Job identification

c)

C. Job duties

d)

E. Job summary

8.

To develop a legally defensible approach to job specifications, what should the specifications be based on?

a)

A. Task statement

b)

B. Judgment

c)

D. Competency model

d)

E. Statistical analysis

9.

When using statistical analysis to build job specifications, traits such as intelligence, finger dexterity, or height are considered to be

a)

A. predictors

b)

B. knowledge, skills, abilities, and other human characteristics (KSAOs)

c)

C. main job duties

d)

E. performance skills

10.

Because of increasingly flatter company hierarchies, what do many employers use to replace the traditional approach to job analysis?

a)

A. Development dimensions

b)

B. KSAO statements

c)

C. Competency models

d)

D. Task statements