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Laboratory Management M L2.1: Directing and Controlling

Total questions: 26

Worksheet time: 18mins

Name
Class
Date
1.

It is the process of determining that everything is going according to plan

(a)  

2.

The best way to avoid big problems is the address and solve the small problems before they have a chance to become resource hogs that drain productivity and threaten accuracy

a)

True

b)

False

3.

Being mindful of the daily activities of the laboratory is one of the managers most important responsibilities. By _ the details, a manager ensures, that the laboratory functions at the highest possible level of efficiency

(a)  

4.

It is a performance measurement of implementation mean whereby adjustments and corrective actions can be made to ensure that organizational goals are achieved

(a)  

5.

Controlling indicates the process of measuring _ with the control resting with the _

a)

implementation progress

b)

goals and objectives

c)

employee

d)

supervisor

6.

_ completes the management function cycle through its outcomes and assessments

a)

Controlling

b)

Control function

c)

Control process

7.

How many forms of controlling are there?

(a)  

8.

Anticipate deviation in implementation and outcomes and prevent it

a)

Feed forward

b)

Concurrent

9.

Deviations are addressed as they happen or after they occur

a)

Feed forward

b)

Concurrent

10.

How many Phases of control process are there?

(a)  

11.

A set of acceptable standards

a)

First phase

b)

Second phase

c)

Third phase

12.

Measurement performance

a)

First phase

b)

Second phase

c)

Third phase

13.

Correcting problems or making adjustments

a)

First phase

b)

Second phase

c)

Third phase

14.

What are necessary expectation of employees? People deserve to know how they’re doing in addition to our written set of expectations about performance.

a)

Regularly scheduled structured interviews

b)

Annual employee evaluation

c)

Performance appraisal

15.

It is a written and signed agreement concerning the responsibilities of the position

(a)  

16.

Every new employee should have a copy of the job description

a)

True

b)

False

17.

Job descriptions do not have to be reviewed annually

a)

True

b)

False

18.

Must be consistently administered among all employees. The same such a great. I must be applied to all employees performance in my responsibility throughout the laboratory.

(a)  

19.

A formal encounter that should be conducted a determined, regular, predictable schedule

(a)  

20.

Normally given at the preordained point in employment. The probationary review protects the organization because it provides the manager the opportunity to evaluate the employees progress and make an objective decision about whether or not the person should be added to the staff on a continuing basis.

(a)  

21.

Provides an employee with valuable written feedback about progress made toward specific employment objectives

a)

Performance appraisal

b)

Performance evaluations

c)

Probation evaluation

d)

Job description

22.

Provides a forum for discussion about the employees training needs salary, expectations, professional development, and career progress

a)

Performance appraisal

b)

Performance evaluations

c)

Probation evaluation

d)

Job description

23.

What is the final phase of problem solving? The manager must gauge effectiveness of the solution in a structured we are prescribed and third bus to make sure that the problem is truly corrected

a)

Decision making

b)

Evaluation

c)

Follow up

24.

A manager must determine if she has all of the appropriate information available

a)

Quality of the decision

b)

Acceptance of commitment to the decision

c)

Speed of the decision

d)

The nature of the value judgments of the decision

25.

Time element must be considered

a)

Quality of the decision

b)

Acceptance of commitment to the decision

c)

Speed of the decision

d)

The nature of the value judgments of the decision

26.

What is beneficial or non beneficial and important or non important in projecting the probable outcomes of the decision

a)

Quality of the decision

b)

Acceptance of commitment to the decision

c)

Speed of the decision

d)

The nature of the value judgments of the decision