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Marketing T4

Total questions: 10

Worksheet time: 4mins

Name
Class
Date
1.
  1. What are three dimensions of burnout in the research by Maslach (2001)?

a)
  1. Emotional exhaustion, lack of personal ability, lack of cooperation between everyone in the company.

b)

Physical exhaustion, lack of self-efficacy, lack of praising the individual

c)

Physical exhaustion, lack of personal ability, lack of cooperation between everyone in the company

d)

Emotional exhaustion, lack of self-efficacy, lack of praising the individual

2.
  1. Which of the following is wrong?

a)
  1. Job satisfaction is the relationship between the expectations of the employee from the workplace and real wages, which is what generally takes for the work offered.

b)
  1. Job satisfaction is a complex concept influenced by various theories.

c)
  1. Job satisfaction is a positive situation resulting from the work offered and the workplace climate.

d)
  1. Job satisfaction is the level of enthusiasm an employee has towards his/her tasks assigned at a workplace.

3.

Which category of employee responsibilities was the most important action suggested by the participants to increase employee satisfaction and engagement?

a)

 Enhancing training programs

b)

Increasing job flexibility

c)

 Clearer description of interdepartmental interactions

d)

Offering higher salaries

4.

What percentage of the sample in the study declared that they were satisfied with their working conditions?

a)

34%

b)

51%

c)

27%

d)

63%

5.

Which of the following is a potential outcome of VinGroup's investment in professional development for its employees?

a)

Increased productivity and performance

b)

 Increased job satisfaction and commitment

c)

Growth opportunities for employees

d)

Enhanced skills and capabilities

6.

What year did Vingroup honored in the top 10 Best Place to Work in Vietnam?

a)

2021

b)

2020

c)

2022

d)

2023

7.

Why do modern organizations heavily invest in workforce development?

a)

To assess organizational commitment

b)

To improve productivity and competitiveness

c)

To increase job satisfaction

d)

To reduce employee turnover

8.

What was the average age of the study's respondents?

a)

28.5 years

b)

50.5 years

c)

35.5 years

d)

42.5 years

9.

What could happen in terms of productivity, if employees are not motivated or rewarded?

a)

The company will be successful.

b)

The company’s clientele will significantly increase.

c)

Nothing would happen.

d)

Staff will lack interest in their work and there will be a visible decrease in morale.

10.

According to Abu-Bader, what does intrinsic satisfaction refer to?

a)

Content and performance of work.

b)

Salaries

c)

Safety

d)

Industrial relations