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Printer Maintenance and Troubleshooting Quiz

Total questions: 9

Worksheet time: 5mins

Name
Class
Date
1.

Which of these can sometimes cause paper jams in a printer?

a)

Dirty print head

b)

Low ink level

c)

Faulty static eliminator

d)

Misaligned platen position

2.

What should you do if paper is not feeding into the printer?

a)

Check paper size and weight

b)

Replace toner cartridge

c)

Clean the inside of the printer

d)

Run a cleaning cycle

3.

What does a grinding noise on a laser printer potentially indicate?

a)

Low ink level

b)

Dirty print head

c)

Faulty static eliminator

d)

Problem with toner cartridge

4.

What does faded or faint prints on a laser printer indicate?

a)

Toner cartridge needs replacing

b)

Faulty static eliminator

c)

Dirty print head

d)

Low ink level

5.

What does inconsistent color output on an inkjet printer indicate?

a)

Low ink level

b)

Dirty print head

c)

Faulty static eliminator

d)

Blocked ink nozzle

6.

What do lines in dot matrix printer output indicate?

a)

Dirty print head

b)

Misaligned platen position

c)

Stuck pin in the print head

d)

Low ink level

7.

What is the main issue with hole punching in a finisher unit?

a)

Exceeding maximum sheet count

b)

Low ink level

c)

Dirty print head

d)

Misaligned platen position

8.

What should you do if a staple jam occurs in a finisher unit?

a)

Replace toner cartridge

b)

Clean the inside of the printer

c)

Remove stuck staples

d)

Run a cleaning cycle

9.

What does the Finishing tab in Printing Preferences allow you to select?

a)

Dirty print head

b)

Low ink level

c)

Misaligned platen position

d)

Orientation and duplex output