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POM - Unit 3, 4, 5

Total questions: 60

Worksheet time: 33mins

Name
Class
Date
1.

___________ essentially implies a process which coordinates human efforts, assembles resources and integrates both into a unified whole to be utilised for achieving specified objectives.

a)

Coordination

b)

Planning

c)

Organising

d)

Directing

2.

Span of management refers to

a)

Number of managers

b)

Length of term for which a manager is appointed

c)

Number of subordinates under a superior

d)

Number of in members in top management

3.

A tall structure has a _____________.

a)

Narrow span of management

b)

Wide span of management

c)

No span of management

d)

Less levels of management

4.

The authority flows from

a)

Bottom to top

b)

Top to Bottom

c)

In all directions

d)

None of the above

5.

The responsibility flows

a)

In all directions

b)

Downwards

c)

Upwards

d)

None of the above

6.

Which of the following can be delegated?

a)

Responsibility

b)

Authority

c)

Accountability

d)

All of the above

7.

Authority granted to an employee should be

a)

More than the responsibility entrusted to him

b)

Less than the responsibility entrusted to him

c)

Equal to the responsibility entrusted to him

d)

All of the above

8.

Is a procedure for informing employees that job openings exist

a)

Job Fair

b)

Job Bidding

c)

Internships

d)

Job Posting

9.

Is the process of attracting individuals on a timely basis, in sufficient numbers, and with appropriate qualifications to apply for jobs with an organization.

a)

Human Resource Planning

b)

Recruitment

c)

Job Posting

d)

Media Advertising

10.

Another name for actively recruiting employees from competitors is called...

a)

Poaching

b)

Stealing

c)

Tracking

11.
Which is NOT a method of applying for a job?
a)
CV
b)
Letter of application
c)
Application Form
d)
Criminal check
12.

The process of eliminating unsuitable candidates is called

a)

selection

b)

recruitment

c)

interview

d)

induction

13.

Selection is usually considered as a _______ process.

a)

positive

b)

negative

c)

neutral

d)

None of the above

14.

Recruitment is widely viewed as a _______ process.

a)

positive

b)

negative

c)

both positive and negative

d)

none of these

15.

What are the factors affecting recruitment and selection process?

a)

External

b)

Internal

c)

Both

d)

None

16.

Which is not on the job training?

a)

Job rotation

b)

Internship

c)

Coaching

d)

Classroom lectures

17.

In an addition to regular compensation, ________ are monetary incentives that an employee earns as a result of good performance.

a)

Motivational techniques

b)

Financial reward

c)

Non financial reward

d)

All the above

18.

Introducing employees to the organisation is called ________ .

a)

(a) Recruitment

b)

(b) Selection

c)

(c) Orientation

d)

(d) Placement

19.
Which of the following is NOT usually part of the selection process?
a)

Screening

b)
Interviewing
c)
  Induction
20.

KRAs stands for (a)  

21.

The last step in controlling process is-------------

a)

Analysing deviation

b)

Taking Corrective action

c)

Measuring performance

d)

Establishing standard

22.

Identify the correct order

(1) Measuring Performance

(2) Taking Corrective Action

(3) Analysing deviation

(4) Comparing performance with standards

a)

4-3-2-1

b)

1-2-3-4

c)

1-4-3-2

d)

2-3-4-1

23.

Identify the incorrect statement

a)

Planning without controlling is meaningless

b)

Planning is blind without controlling

c)

Planning and controlling are both forward looking

d)

Planning and controlling are both backward looking

24.

Programmed decisions are ________________________ and repetitive.

a)

Routine

b)

Repetitive

c)

Key Performing

d)

Result Areas

25.

___________ without Controlling is meaningless.

a)

Organising

b)

Staffing

c)

Directing

d)

Planning

26.

Shift is an example of

a)

Departmentation by Customer

b)

Departmentation by Time

c)

Departmentation by Number

d)

Departmentation by Product

27.

-------- means shifting of an employee from one job to another without special reference to change in responsibilities or remuneration

a)

Transfers

b)

Promotion

c)

Training

d)

Induction

28.

Who has proposed a hierarchy of five types of needs theory?

a)

A.H.Maslow

b)

Hergberg

c)

Gregor

d)

Vroom

29.

Which of the following functions of management includes “decision making, supervising and guidance”?

a)

Planning

b)

Organizing

c)

Controlling

d)

Directing

30.

4. Which of the following functions of management includes “checking actual performance against standard performance”?

a)

Planning

b)

Organizing

c)

Controlling

d)

Directing

31.

3. Which of the following functions of management includes “departmentation, delegation of authority, fixing of responsibility”?

a)

Planning

b)

Organizing

c)

Controlling

d)

Directing

32.

2. Which of the following functions of management includes “man power planning, recruitment, selection, placement and training”?

a)

Planning

b)

Organizing

c)

Staffing

d)

Controlling

33.

staffing is defined as

a)

filling & keeping filled positions

b)

doing marketing & sales

c)

doing evaluation

d)

joint venture

34.

Which of the following is not the basis of departmentation ?

a)

product

b)

territory

c)

customers

d)

nature

35.

___________ may be defined as the capacity of a person to influence others

a)

Dedication

b)

Affiliation

c)

Power

d)

Encouragement

36.

Full Form of MBE is (a)   .

37.

(a)   control is identifying and preventing problems before they occur.

38.

Departmentation by (a)   when business activities are grouped in area-wise- India, Sri Lanka, China, Japan etc.

39.

(a)   refers to a systematic setup where employees are instructed and taught matters of technical knowledge related to their jobs.

40.

(a)   refers to the transfer of responsibility for specific tasks from one person to another.

41.

(a)   is a theory of psychology that explains that humans are highly motivated in order to fulfill their needs, which is based on hierarchical order.

42.

Span of Management developed by (a)  

43.

(a)   organization structure is the oldest and simplest form of organization.

44.
Middle and low level managers have the decision making power in ____________________ organizations.
a)
Centralized
b)
Decentralized
45.
Which of these is not a monetary incentive?
a)
Increments
b)
Job Rotation
c)
Bonus
d)
Perquisites
46.
___________ is the essence of Management.
a)
Coordination
b)
Cooperation
c)
Controlling
d)
Communication
47.
Vestibule training is method of______________ training.
a)
On-the-job
b)
Refresher
c)
Promotional
d)
Off-the-job
48.
Which of these is not a element of Direction?
a)
Leadership
b)
Motivation
c)
Communication
d)
Coordination
49.

communication in an organisation can be

a)

formal

b)

informal

c)

both

d)

none

50.

Gossips are a type of

a)

formal communication

b)

Informal communication

c)

top level communication

d)

none

51.

Planning is often called the ___________ function of management.

a)

First

b)

Last

c)

second

d)

none

52.

Which type of planning covers a period of up to one year?

a)

Short term

b)

medium term

c)

Long term

d)

overall term

53.

The first step in decision making is __________________.

a)

Identifying the problem

b)

Implementing the decision

c)

Evaluating alternatives

d)

Feedback

54.

Cooperation differs from coordination because cooperation is

a)

Voluntary

b)

Enforced 

c)

Mechanical 

d)

Systematic

55.

Total Quality Management focuses on continuous ______________________ of quality.

a)

addition

b)

improvement

c)

maintenance

d)

span

56.

Corporate Social Responsibility refers to a company’s obligation towards

a)

family

b)

company

c)

society

d)

friends

57.

Digital transformation integrates _______________________ into all areas of management.

a)

HRM

b)

Finance

c)

Digital technology

d)

social media

58.

  1. Data-driven decision making relies on (a)   to guide actions.

59.

Sustainability ensures meeting present needs without compromising ______________ generations.

a)

Future

b)

present

c)

past

d)

all

60.

Policies are general statements that guide _______________________.

a)

decision making

b)

thinking

c)

actions

d)

all the above

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