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WorksheetsEmployability Skills Summative Assessment Set-2
Total questions: 25
Worksheet time: 13mins
Hermione goes to buy groceries from the supermarket while walking past a garment shop, she saw a leather jacket hanging, she liked it very much so she bought it instantly. What type of Customer is she ?
Loyal Customer
Need-Based Customer
Impulsive Customer
Wandering Customer
Collaborative and Cooperative with Co-Workers, Contribute to the goal... These are an example of____________
Teamwork
Responsibility
Respect
Time Management
When you are talking to a person directly and you can see him/her, this is called ______________
Verbal Communication
Talking
Face-to-face Communication
Body Language
Today is Wednesday, Yesterday ___________ Tuesday
had been
was
will be
be
Today is Sunday, tomorrow __________ Monday
will be
will
shall be
What will you NOT do during the Interview?
Argue with the Interviewer
Maintain eye contact
Give brief answers
Speak politely
When someone calls you at 20:30 Hrs. then you should greet him/her by saying “Good Night” This Statement is......
True
False
BCC stands for............
Blank Carbon Copy
Black Carbon Copy
Blind Carbon Copy
State True or False: “Never interrupt and impose solutions on Customers”
True
False
How can you prove that you are a team player ?
Join in on rumors around work
Be respectful of the opinions of others
Miss a day of work because you were hanging out the night before
Which of the following are important Sales Skills ?
Attentiveness
Ability to read the mind of the customers
Having extensive product knowledge
All of these
Teamwork involves which of these ?
Building Relationship
Working with others
Bringing together important skills and experiences
All of the above
WOW! What a surprise. WOW is ____________________
Conjunction
Preposition
Interjection
Adjective
EVERYONE met at the rooftop. EVERYONE is a _____________
Pronoun
Noun
Adverb
Verb
A /An _____________________ speaker looks into the eyes of the audience
Impatient
Nervous
Confident
Impolite/Rude
She works among the poor. among is __________________
Noun
Pronoun
Verb
Preposition
If a person has a slumped body posture , what does it signify ?
Willingness to listen
Energetic & Enthusiastic
Low in spirit
Open, honest and interested
Simran____________ to bake a perfect cake since morning.
trying
has been trying
tried
tries
What are Interpersonal Skills ?
The ability to influence others towards the achievement of a goal
The ability to solve problems and make decisions
The ability to communicate both verbally & by writing
The ability to interact with others effectively
I hope the _____________ is fine.
whether
weather
Which of these must be avoided in a Group Discussion(GD) ?
Speaking fast
Asking questions
Speaking facts
Speaking with clarity
The full form of E-mail is...........
Emergency Mail
Electronic Mail
Electric Mail
Entertainment Mail
Have you heard the GOOD news ? GOOD is ___________ ?
Pronoun
Verb
Adverb
Adjective
The ability to identify with and understand somebody else’s feelings or difficulties is called _____________
Sympathy
Empathy
Ramirez saw an advertisement of 60% discount on Denim Jeans in Amazon, he ordered three Jeans. What kind of Customer is Ramirez ?
Need Based Customer
Discount Customer
Loyal Customer
Wandering Customer
