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business flip it - ecommerce

Total questions: 11

Worksheet time: 6mins

Name
Class
Date
1.

Which is a benefit of E-tail distribution?

a)

Customers can touch the product before buying it.

b)

Customers can get their products instantly.

c)

Customers can access small businesses.

d)

Customers have to pay for the shelf on which the product is kept in store.

2.

E-commerce is more convenient for the customers as they can order whenever they want.

a)

True

b)

False

3.

What are TWO drawbacks of e-commerce to businesses?

a)

An online platform can offer a competitive advantage over your rivals

b)

Customers being wary of security and privacy issues when buying online

c)

E-commerce is a declining phenomenon

d)

Ensuring that customer data processed during a transaction is done so according to GDPR legislation

4.

What is a benefit of e-commerce to consumers?

a)

You don't need to leave the house to make a purchase

b)

You can buy almost anything from anywhere in the world

c)

It is often cheaper to buy goods and services online due to less overheads

d)

All of the above

5.

What are TWO benefits of e-commerce to businesses?

a)

It can make your customer-base lazy as they can buy your products online

b)

It can lead to less staff being needed and thus a smaller wage bill

c)

No specialist IT knowledge is required to set-up and run a fully functional e-commerce operation

d)

It can provide a global customer-base for your product/service

6.

What is a drawback of e-commerce to consumers?

a)

The item received may not always fully match the item described online

b)

Concerns about payment security and identity theft

c)

There can be issues with the delivery of the goods ordered

d)

All of the above

7.

Which of the following is an example of an e-commerce business?

a)
  • Google

b)
  • Netflix

c)
  • eBay

d)
  • YouTube

8.

E-Commerce is the process of buying, selling or exchanging products, services or information via computer.

a)

Yes

b)

No

9.

What is the shorthand for "online retail" in business?

(a)  

10.

Who is the largest e-tailer in the world?

a)

PandaBuy

b)

Aliexpress

c)

Walmart

d)

Amazon

11.

Which is an advantage of online retail?

a)

Easily make price comparsions

b)

Have to pay for delivery costs

c)

Doesn't guarantee sales for the business

d)

Allows businesses to sell though it