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Worksheets

General

Total questions: 11

Worksheet time: 6mins

Name
Class
Date
1.

The following refers to On Demand Pay, except:

a)

Same-day Pay

b)

Instant Pay

c)

Show-up Pay

d)

Advance Pay

2.

When will a CM with no direct deposit account receive his pay for a shift worked on 11/20?

a)

12/1

b)

11/24

c)

11/29

d)

12/13

3.

Payroll Team

a)

Leonard, Erika, Hannah, Lynette

b)

Jan, Johanne, Anya

c)

Rocco, David M., Steven L.

d)

Joei , JR

4.

A CM worked on 11/13-19. When will the paystubs be posted for this workweek?

a)

11/24

b)

11/22

c)

12/6

d)

12/1

5.

What will happen to the remaining balance a CM was unable to withdraw through On Demand Pay?

a)

It will be available for On Demand Pay the following week.

b)

It will be added as overtime.

c)

It will be paid out at the end of the weekly pay period.

d)

CM will try again next life.

6.

"Will I be paid this coming Friday?"

*The following is part of the investigation, except:

a)

Check if CM has approved hours.

b)

Check CMs pay type.

c)

Check Paylocity for paystub.

d)

Check if CM has a shift this coming Friday.

7.

Which of the following tools can be used for GenPay related concerns?

a)

Paylocity

b)

Metabase

c)

Payroll/Timesheets

d)

Google Space

8.

CM requested On Demand Pay 3pm on a Friday and reported on Saturday that he didn't get paid. What could be the reason?

a)

The request was made after 12nn and banks do not process direct deposit transfers on weekends.

b)

The CM does not have available balance to avail On Demand Pay

c)

The CM should check his bank again, it should be there.

d)

Tech Issue

9.

Tech Team

a)

Joei and JR

b)

Shyra and Inah

c)

Mich

d)

NAN of the above

10.

Abigail, Zoe, and Olivia are eagerly waiting to know how much they will receive this coming payday. What should they check on their paystub to find out?

a)

Check paystub and share the amount from Gross Pay.

b)

Check Paystub and share screenshot.

c)

Check paystub and share amount from Net Pay.

d)

Check paystub and share total approved hours.

11.

What should Ava, Nora, and Abigail do when they encounter an escalated ticket?

a)

Leave the ticket open

b)

Snooze the ticket for 24hrs

c)

Close the ticket

d)

Assign the ticket to themselves