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WorksheetsComm theories in Public Relations
Total questions: 40
Worksheet time: 22mins
The practice of managing and disseminating information from an individual or an organization to the public in order to influence their perception.
(a)
The professional maintenance of a favorable public image by a company, organization, or famous person
(a)
Public Relations is distributed by external forces or the public, while publicity is controlled internally by the company.
True
False
According to the Agenda Setting theory, mass media are not very skilled at telling the public what to think, but they are quite successful at telling the public what to think about.
True
False
In Social Exchange theory, people attempt to lessen the cost and maximize the rewards, and then base the likeliness of developing a relationship with someone one the perceived possible outcomes.
True
False
Since communication is an integrated process, systems must continually adjust to maintain equilibrium or balance between the message sender and receiver.
True
False
Agenda Setting Theory states that mass media determines the issues that the public views rather than those that concern the public
True
False
The Systems theory introduces two types of systems: A closed system which has impermeable boundaries so it can exchange information with environments, and an open system that exchanges
inputs and outputs through boundaries that are permeable.
True
False
The proponent/s of Agenda Setting theory
Max McCombs & Donald Shaw
Everett Rogers
John Thibaut & Harold Kelly
Harold Dwight Laswell
Ludwig von Bertalanffy & Ross Ashby
The proponent/s of Diffusion theory
Max McCombs & Donald Shaw
Everett Rogers
John Thibaut & Harold Kelly
Harold Dwight Laswell
Ludwig von Bertalanffy & Ross Ashby
The proponent/s of Social Exchange theory
Max McCombs & Donald Shaw
J.E. Grunig
John Thibaut & Harold Kelly
Harold Dwight Laswell
Ludwig von Bertalanffy & Ross Ashby
The proponent/s of Situational theory of Publics
Jay Blumer & Elihu Kayz
J.E. Grunig
John Thibaut & Harold Kelly
Harold Dwight Laswell
Ludwig von Bertalanffy & Ross Ashby
The proponent/s of Systems theory
Jay Blumer & Elihu Kayz
J.E. Grunig
John Thibaut & Harold Kelly
Harold Dwight Laswell
Ludwig von Bertalanffy & Ross Ashby
The proponent/s of Uses and Gratifications theory
Jay Blumer & Elihu Kayz
J.E. Grunig
John Thibaut & Harold Kelly
Harold Dwight Laswell
Ludwig von Bertalanffy & Ross Ashby
The proponent/s of Laswell's Model
Max McCombs & Donald Shaw
J.E. Laswell
John Thibaut & Harold Kelly
Harold Dwight Laswell
Ludwig von Bertalanffy & Ross Ashby
This theory suggests that media (purposely or not) set the agenda for public debate and discussion
Diffusion theory
Agenda setting theory
Laswell's model
Situational theory of publics
Social Exchange theory
This theory states that there are five (5) steps individuals go through in adopting a new product/service.
Diffusion theory
Agenda setting theory
Laswell's model
Situational theory of publics
Social Exchange theory
This theory states that large groups of people can be divided into 4 publics based on their recognition and involvement about an organization or issue.
Diffusion theory
Systems theory
Uses and gratifications theory
Situational theory of publics
Social Exchange theory
This theory states that all environment systems belong to a higher-order supra system with smaller subsystems each separated by boundaries needing communication structures.
Diffusion theory
Systems theory
Uses and gratifications theory
Situational theory of publics
Social Exchange theory
This theory relies on the concept of exchanging rewards and costs to assess values of results from various situations for an individual
Diffusion theory
Systems theory
Uses and gratifications theory
Situational theory of publics
Social Exchange theory
This theory posits that by using media, the wants and needs of people are being fulfilled.
Diffusion theory
Systems theory
Uses and gratifications theory
Situational theory of publics
Social Exchange theory
According to the Diffusion theory, what is the last step in adopting new ideas/products?
Awareness
Interest
Trial
Evaluation
Adoption
In Diffusion theory, the Adoption stage can be reached through?
the influence of mass media
the influence of family and friends
personal satisfaction with the product
the company's brand image
In mass media, this is called the spreading of information to sway the general public for or against an idea, person, or cause.
(a)
In Laswell's Model, this is considered the message disseminator that controls the message and how they want the message to be perceives
WHO (Communicator)
WHAT (Message)
WITH WHAT EFFECT (Effect)
WHICH CHANNEL (Medium)
TO WHOM (Receiver)
In Laswell's Model, an example of this aspect would be: Using newspapers to cater to elderly consumers, and using social media to cater to Gen Z consumers.
WHO (Communicator)
WHAT (Message)
WITH WHAT EFFECT (Effect)
WHICH CHANNEL (Medium)
TO WHOM (Receiver)
In Laswell's Model, the audience can vary from different demographics, and all have varying responses to the message.
WHO (Communicator)
WHAT (Message)
WITH WHAT EFFECT (Effect)
WHICH CHANNEL (Medium)
TO WHOM (Receiver)
In Laswell's Model, this refers to the impact or the aftermath of the message.
WHO (Communicator)
WHAT (Message)
WITH WHAT EFFECT (Effect)
WHICH CHANNEL (Medium)
TO WHOM (Receiver)
In Laswell's Model, this aspect uses communication to gather information from those around you in your environment. An example of this is news outlets going out to the field to obtain information, and once that information is reported, people use it to make decisions or opinions.
Environmental surveillance
Correlating components of society
Intergenerational cultural transmission
In Laswell's Model, this communication function allows people to analyze and interpret the message and weigh its pros and cons to present individual views.
Environmental surveillance
Correlating components of society
Intergenerational cultural transmission
In Laswell's Model, this communication function allows the spreading of information or socialization. It posits that media as an educator provides information to the public so that they can shape opinions.
Environmental surveillance
Correlating components of society
Intergenerational cultural transmission
The following are variables that determine a person's public EXCEPT: (choose 2)
problem recognition
constraint recognition
involvement level
press agent/publicity
public information model
The communication tradition that explains the Systems theory is?
Cybernetics
Phenomenological
Critical
Semiotic
In Systems theory, the ultimate goal of any system is?
Cybernetics
Feedback
Survival
Goal states
In Systems theory, it is the indication of an organization's sensitivity to environments.
(Clue: BoA's song)
Cybernetics
Feedback
Survival
Goal states
A type of need where people use media to get knowledge, information, or data.
Cognitive needs
Affective needs
Tension-free needs
Personal integrative needs
Social integrative needs
A type of need that focuses on one's emotions, pleasures, or moods.
E.g. People get emotional while watching a sad movie like Hachiko: A Dog's Tale.
Cognitive needs
Affective needs
Tension-free needs
Personal integrative needs
Social integrative needs
A type of need that focuses on letting people socialize in social media.
Cognitive needs
Affective needs
Tension-free needs
Personal integrative needs
Social integrative needs
A type of need that uses media as a mechanism to escape the real world or to de-stress.
E.g. Tiktok mindless scrolling, Netflix and chill
Cognitive needs
Affective needs
Tension-free needs
Personal integrative needs
Social integrative needs
A type of need that reassures status and credibility.
E.g. Spending time to know trendy products so that they can change their lifestyle and fit in with the majority of their group.
Cognitive needs
Affective needs
Tension-free needs
Personal integrative needs
Social integrative needs
