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Comm theories in Public Relations

Total questions: 40

Worksheet time: 22mins

Name
Class
Date
1.

The practice of managing and disseminating information from an individual or an organization to the public in order to influence their perception.

(a)  

2.

The professional maintenance of a favorable public image by a company, organization, or famous person

(a)  

3.

Public Relations is distributed by external forces or the public, while publicity is controlled internally by the company.

a)

True

b)

False

4.

According to the Agenda Setting theory, mass media are not very skilled at telling the public what to think, but they are quite successful at telling the public what to think about.

a)

True

b)

False

5.

In Social Exchange theory, people attempt to lessen the cost and maximize the rewards, and then base the likeliness of developing a relationship with someone one the perceived possible outcomes.

a)

True

b)

False

6.

Since communication is an integrated process, systems must continually adjust to maintain equilibrium or balance between the message sender and receiver.

a)

True

b)

False

7.

Agenda Setting Theory states that mass media determines the issues that the public views rather than those that concern the public

a)

True

b)

False

8.

The Systems theory introduces two types of systems: A closed system which has impermeable boundaries so it can exchange information with environments, and an open system that exchanges
inputs and outputs through boundaries that are permeable.

a)

True

b)

False

9.

The proponent/s of Agenda Setting theory

a)

Max McCombs & Donald Shaw

b)

Everett Rogers

c)

John Thibaut & Harold Kelly

d)

Harold Dwight Laswell

e)

Ludwig von Bertalanffy & Ross Ashby

10.

The proponent/s of Diffusion theory

a)

Max McCombs & Donald Shaw

b)

Everett Rogers

c)

John Thibaut & Harold Kelly

d)

Harold Dwight Laswell

e)

Ludwig von Bertalanffy & Ross Ashby

11.

The proponent/s of Social Exchange theory

a)

Max McCombs & Donald Shaw

b)

J.E. Grunig

c)

John Thibaut & Harold Kelly

d)

Harold Dwight Laswell

e)

Ludwig von Bertalanffy & Ross Ashby

12.

The proponent/s of Situational theory of Publics

a)

Jay Blumer & Elihu Kayz

b)

J.E. Grunig

c)

John Thibaut & Harold Kelly

d)

Harold Dwight Laswell

e)

Ludwig von Bertalanffy & Ross Ashby

13.

The proponent/s of Systems theory

a)

Jay Blumer & Elihu Kayz

b)

J.E. Grunig

c)

John Thibaut & Harold Kelly

d)

Harold Dwight Laswell

e)

Ludwig von Bertalanffy & Ross Ashby

14.

The proponent/s of Uses and Gratifications theory

a)

Jay Blumer & Elihu Kayz

b)

J.E. Grunig

c)

John Thibaut & Harold Kelly

d)

Harold Dwight Laswell

e)

Ludwig von Bertalanffy & Ross Ashby

15.

The proponent/s of Laswell's Model

a)

Max McCombs & Donald Shaw

b)

J.E. Laswell

c)

John Thibaut & Harold Kelly

d)

Harold Dwight Laswell

e)

Ludwig von Bertalanffy & Ross Ashby

16.

This theory suggests that media (purposely or not) set the agenda for public debate and discussion

a)

Diffusion theory

b)

Agenda setting theory

c)

Laswell's model

d)

Situational theory of publics

e)

Social Exchange theory

17.

This theory states that there are five (5) steps individuals go through in adopting a new product/service.

a)

Diffusion theory

b)

Agenda setting theory

c)

Laswell's model

d)

Situational theory of publics

e)

Social Exchange theory

18.

This theory states that large groups of people can be divided into 4 publics based on their recognition and involvement about an organization or issue.

a)

Diffusion theory

b)

Systems theory

c)

Uses and gratifications theory

d)

Situational theory of publics

e)

Social Exchange theory

19.

This theory states that all environment systems belong to a higher-order supra system with smaller subsystems each separated by boundaries needing communication structures.

a)

Diffusion theory

b)

Systems theory

c)

Uses and gratifications theory

d)

Situational theory of publics

e)

Social Exchange theory

20.

This theory relies on the concept of exchanging rewards and costs to assess values of results from various situations for an individual

a)

Diffusion theory

b)

Systems theory

c)

Uses and gratifications theory

d)

Situational theory of publics

e)

Social Exchange theory

21.

This theory posits that by using media, the wants and needs of people are being fulfilled.

a)

Diffusion theory

b)

Systems theory

c)

Uses and gratifications theory

d)

Situational theory of publics

e)

Social Exchange theory

22.

According to the Diffusion theory, what is the last step in adopting new ideas/products?

a)

Awareness

b)

Interest

c)

Trial

d)

Evaluation

e)

Adoption

23.

In Diffusion theory, the Adoption stage can be reached through?

a)

the influence of mass media

b)

the influence of family and friends

c)

personal satisfaction with the product

d)

the company's brand image

24.

In mass media, this is called the spreading of information to sway the general public for or against an idea, person, or cause.

(a)  

25.

In Laswell's Model, this is considered the message disseminator that controls the message and how they want the message to be perceives

a)

WHO (Communicator)

b)

WHAT (Message)

c)

WITH WHAT EFFECT (Effect)

d)

WHICH CHANNEL (Medium)

e)

TO WHOM (Receiver)

26.

In Laswell's Model, an example of this aspect would be: Using newspapers to cater to elderly consumers, and using social media to cater to Gen Z consumers.

a)

WHO (Communicator)

b)

WHAT (Message)

c)

WITH WHAT EFFECT (Effect)

d)

WHICH CHANNEL (Medium)

e)

TO WHOM (Receiver)

27.

In Laswell's Model, the audience can vary from different demographics, and all have varying responses to the message.

a)

WHO (Communicator)

b)

WHAT (Message)

c)

WITH WHAT EFFECT (Effect)

d)

WHICH CHANNEL (Medium)

e)

TO WHOM (Receiver)

28.

In Laswell's Model, this refers to the impact or the aftermath of the message.

a)

WHO (Communicator)

b)

WHAT (Message)

c)

WITH WHAT EFFECT (Effect)

d)

WHICH CHANNEL (Medium)

e)

TO WHOM (Receiver)

29.

In Laswell's Model, this aspect uses communication to gather information from those around you in your environment. An example of this is news outlets going out to the field to obtain information, and once that information is reported, people use it to make decisions or opinions.

a)

Environmental surveillance

b)

Correlating components of society

c)

Intergenerational cultural transmission

30.

In Laswell's Model, this communication function allows people to analyze and interpret the message and weigh its pros and cons to present individual views.

a)

Environmental surveillance

b)

Correlating components of society

c)

Intergenerational cultural transmission

31.

In Laswell's Model, this communication function allows the spreading of information or socialization. It posits that media as an educator provides information to the public so that they can shape opinions.

a)

Environmental surveillance

b)

Correlating components of society

c)

Intergenerational cultural transmission

32.

The following are variables that determine a person's public EXCEPT: (choose 2)

a)

problem recognition

b)

constraint recognition

c)

involvement level

d)

press agent/publicity

e)

public information model

33.

The communication tradition that explains the Systems theory is?

a)

Cybernetics

b)

Phenomenological

c)

Critical

d)

Semiotic

34.

In Systems theory, the ultimate goal of any system is?

a)

Cybernetics

b)

Feedback

c)

Survival

d)

Goal states

35.

In Systems theory, it is the indication of an organization's sensitivity to environments.

(Clue: BoA's song)

a)

Cybernetics

b)

Feedback

c)

Survival

d)

Goal states

36.

A type of need where people use media to get knowledge, information, or data.

a)

Cognitive needs

b)

Affective needs

c)

Tension-free needs

d)

Personal integrative needs

e)

Social integrative needs

37.

A type of need that focuses on one's emotions, pleasures, or moods.

E.g. People get emotional while watching a sad movie like Hachiko: A Dog's Tale.

a)

Cognitive needs

b)

Affective needs

c)

Tension-free needs

d)

Personal integrative needs

e)

Social integrative needs

38.

A type of need that focuses on letting people socialize in social media.

a)

Cognitive needs

b)

Affective needs

c)

Tension-free needs

d)

Personal integrative needs

e)

Social integrative needs

39.

A type of need that uses media as a mechanism to escape the real world or to de-stress.

E.g. Tiktok mindless scrolling, Netflix and chill

a)

Cognitive needs

b)

Affective needs

c)

Tension-free needs

d)

Personal integrative needs

e)

Social integrative needs

40.

A type of need that reassures status and credibility.

E.g. Spending time to know trendy products so that they can change their lifestyle and fit in with the majority of their group.

a)

Cognitive needs

b)

Affective needs

c)

Tension-free needs

d)

Personal integrative needs

e)

Social integrative needs