WorksheetsEmail skills
Total questions: 14
Worksheet time: 8mins
Generally, when you receive an email, it will appear in your _________.
Calendar
Message pane
Compose pane
Inbox
The ________ is a brief description of what the email is about.
Subject
forward
attachment
recipient
Which of the following features or fields can an email have? Select all that apply.
Cc
Bcc
Recipients
Subject
Attachments
If you want to share an email you've received, you can ________ it.
forward
archive
reply
The term "phishing" refers to ________.
the process of creating a new email address
accidentally sending an email to the wrong recipient
recovering a deleted email from the trash can
an email that tries to steal personal information
________ is another term for junk email.
Attachment
Malware
Bcc
Spam
If you create an email signature, it's best to include ________.
your preferred contact info
at least four phone numbers
random thoughts
a list of your favorite movies
To attach a document
To add an email signature
So that the receiver cannot see who has been copied in
To reply to an email
A person who sends an email
The internet Service Provider
The receiver of an email
The laws that govern electronic communication
Which tab on the ribbon allows you to force Outlook to send any waiting messages?
Send / Receive
View
Home
Help
Which tab on the ribbon allows you to mark an email as read/unread?
Send / Receive
View
Home
Help
Which tab on the ribbon allows you to change the layout of Outlook?
Send / Receive
View
Home
Help
Which of the following areas appear on the sidebar?
[Tick all that apply]
Contacts
Calendar
Groups
Archive
