WorksheetsModerate and Major Severity Claims
Total questions: 13
Worksheet time: 7mins
Moderate severity claims are described as...
Including a medium level of complexity, affecting multiple areas.
Including a moderate level of complexity, affecting multiple areas.
Including a mediocre level of complexity, affecting multiple areas.
Examples of a Moderate severity claim could include...
2 + external structures (Pergola, outbuilding, shed)
3+ external structures
1 – 5 rooms IF there is a kitchen, bathroom or laundry and the damage is a ‘moderate’ or above
The term EOO at A&G refers to..
Contents or Ownership of
Contents Ownership or Others
Contents Evidence of Ownership
For Fire, involving two or more rooms does this require rapid or specialist management
Rapid
Specialist
What is the supplier Do and Charge Limit on moderate severity processes?
No Limit
No Limit except for a make safe
$5000
Up to $5000
A HA is responsible for...
Process insurance claims and review new and existing insurance policies.
Evaluates insurance claims to ensure the individual claiming receives justifiable compensation
Review quotes, VA assessments and building reports
Assign Home Assessors review invoices
Who is responsible for assigning a builder for the repairs in NEXUS?
HA
DHA
AA
CC
Major severity claims are described as including....
some complexity, affecting a number areas.
a medium level of complexity, affecting a number areas.
a massive level of complexity, affecting a number areas.
a high level of complexity, affecting a number areas.
The term ROS stands for..
removal of odors
removal of debris
reorder orders soon
removal of dentures
Can a HA assign a builder to complete a report or quote?
Yes
No
Can virtual assessment VA be used in Major Severity Claims?
Yes
No
Sometimes
maybe
A third site assessment is used to...
Scope Accuracy
Scope accuracy and set expectations
Scope accuracy and set expectations and cash settle
A combination of all of these
Why are scope contingencies critical?
Ensures that the Large Loss Authorisation Request includes reporting on the risk and cost of additional repairs that may be required.
To allow for reporting on the risk and cost of additional repairs that may be required.
