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KPIs final quiz

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

The first step to develop KPI is to

a)

Identify the data source

b)

write objectives

c)

Identify proper title

d)

Articulate gap / find a problem

2.

The following are characteristics of KPIs (Specific, measurable, attainable, relevant, and time-framed)

a)

True

b)

False

3.

KPI title characteristics are

a)

Measurable

b)

Specific and relevant

c)

Meaningful

d)

SMART

4.

KPIs description includes

a)

Target population

b)

period of time

c)

relevant specific details

d)

All of the mentioned choices

5.

In identifying the numerator & denominator, it is important to consider the exclusions

a)

True

b)

False

6.

Data collection frequency should be monthly in all KPIs

a)

True

b)

False

7.

Data reporting to top management should be monthly

a)

False

b)

True

8.

KPIs data types

a)

Qualitative

b)

Quantitative

c)

Both (qualitative and quantitative)

d)

None of the mentioned

9.

Internal benchmarking is valuble in the KPIs reporting

a)

True

b)

False

10.

External benchmarking is

a)

comparing data with other national institutions

b)

Comparing data within the regions' institutions

c)

comparing data with other international institutions

d)

All of the mentioned choices