WorksheetsHospitality & Tourism Careers
Total questions: 35
Worksheet time: 18mins
What could be the slogan for the Hospitality & Tourism career cluster?
Entertaining us
Creating art and communicating ideas
Money
Computers and networks
The level of education a travel agent needs to start is:
High School Diploma
1 Year Certificate
Associate's Degree
Bachelor's Degree
The level of education needed to be a flight attendant is:
High School Diploma
1 Year Certicate
Associate's Degree
Bachelor's Degree
Airline and commercial pilots need a Bachelor's Degree and a pilot's license.
True
False
Bus drivers are not considered part of the Hospitality & Tourism cluster.
True
False
Which of the following careers is not in Hospitality & Tourism?
Waitress
Maid
Teacher
Custodian
Which term means "reception and care of guests"?
tourism
hospitality
bed & breakfast
front of house
Which term means "act of traveling and visiting a new area"?
tourism
hospitality
bed & breakfast
site seeing
Which term means "travel within the home country"?
international travel
domestic travel
home travels
Gulliver's Travels
Which travel documents are required for international travel?
Driver's License
Birth Certificate
Passports/Visas
Immunizations
Which of the following pathways includes careers in areas like hotels, resorts, and bed and breakfast?
Lodging
Recreation, Amusements, and Attractions
Restaurants and Food/Beverage Services
Travel and Tourism
People working in the _____ pathway perform a variety of tasks to maintain operations and promote guest services in eating and drinking establishments.
Lodging
Recreation, Amusements, and Attractions
Travel and Tourism
Restaurants and Food and Beverage Services
A career as a Camp Counselor is found in the _____ pathway.
Lodging
Recreation, Amusements, and Atrractions
Travel and Tourism
Restaurants and Food and Beverage Services
People in the _____ pathway may work in activities such as aquatics, gymnastics, or performing arts.
Lodging
Recreation, Amusements, and Attractions
Travel and Tourism
Restaurants and Food and Beverage Services
People in the ______ pathway may take of guests, either through direct guest contact or the provision of background services that enhance the guest experience.
Lodging
Recreation, Amusements, and Attractions
Travel and Tourism
Restaurants and food and Beverage Services
Between now and 2024, the Hospitality & Tourism cluster is expected to grow more than any other career cluster.
True
False
Which is a component of the Hospitality & Tourism industry that focuses on meeting tourists’ transportation needs?
Travel
Lodging
Recreation
Business
Which type of tourist is interested in visiting attractions such as the Football Hall of Fame, Daytona International Speedway, and Yankee Stadium?
Nature lovers
Art enthusiasts
Sports fans
Adventure seekers
Dee, a hotel guest, needs additional towels and linens. Which department should the hotel night manager work with to obtain additional towels and linens for the guest?
Housekeeping
Room service
Maintenance
Purchasing
Which of the following is not part of quality customer service?
Making sure the customer knows that you are correct
Understanding a customer's needs
Remaining courteous
Being knowledgeable
What is the most common level of education in this cluster?
High School Diploma
Bachelor's Degree
Master's Degree
Doctorate Degree
Which of the following is the definition of "customer service"?
Identifies the needs of all customers, providing helpful, courteous, and knowledgeable service.
Works well with all customers and coworkers
Organizes and implements a productive plan of work
Identifies "big picture" issues and his or her role in fulfilling the mission of the workplace.
A career as an Executive Chef requires an Associate's Degree, as well as on-the-job technical training.
True
False
How many career pathways are there in the Hospitality & Tourism career cluster?
1
2
3
4
What is the correct term for advanced or highest level employees?
Skilled level
Managerial level
Entry level
Student level
What is the correct term for mid-level employees?
Entry level
Skilled level
Managerial level
Professional level
What is the correct definition for the term "entry level employees"?
Beginner level employees
Mid level employees
Advanced or highest level employees
Professional employees
Which type of business would we see workers in Hospitality & Tourism?
grocery store
bank
coffee shop
school
Which of the following would be in the Hospitality & Tourism cluster?
theme parks
restaurants
hotels
all of the above
Which career would be in Hospitality & Tourism?
photographer
farmer
restaurant manager
mechanic
People who work in this cluster should have patience and a professional attitude.
True
False
People who work in this cluster should have good communication skills.
True
False
People in the Hospitality & Tourism cluster usually work in hospitals.
True
False
Jobs in this cluster are usually considered "entry-level."
True
False
Which business would employ workers in the Hospitality & Tourism cluster?
Starbucks
Sea World
Marriott Hotel
All of the above
