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Hospitality & Tourism Careers

Total questions: 35

Worksheet time: 18mins

Name
Class
Date
1.

What could be the slogan for the Hospitality & Tourism career cluster?

a)

Entertaining us

b)

Creating art and communicating ideas

c)

Money

d)

Computers and networks

2.

The level of education a travel agent needs to start is:

a)

High School Diploma

b)

1 Year Certificate

c)

Associate's Degree

d)

Bachelor's Degree

3.

The level of education needed to be a flight attendant is:

a)

High School Diploma

b)

1 Year Certicate

c)

Associate's Degree

d)

Bachelor's Degree

4.

Airline and commercial pilots need a Bachelor's Degree and a pilot's license.

a)

True

b)

False

5.

Bus drivers are not considered part of the Hospitality & Tourism cluster.

a)

True

b)

False

6.

Which of the following careers is not in Hospitality & Tourism?

a)

Waitress

b)

Maid

c)

Teacher

d)

Custodian

7.

Which term means "reception and care of guests"?

a)

tourism

b)

hospitality

c)

bed & breakfast

d)

front of house

8.

Which term means "act of traveling and visiting a new area"?

a)

tourism

b)

hospitality

c)

bed & breakfast

d)

site seeing

9.

Which term means "travel within the home country"?

a)

international travel

b)

domestic travel

c)

home travels

d)

Gulliver's Travels

10.

Which travel documents are required for international travel?

a)

Driver's License

b)

Birth Certificate

c)

Passports/Visas

d)

Immunizations

11.

Which of the following pathways includes careers in areas like hotels, resorts, and bed and breakfast?

a)

Lodging

b)

Recreation, Amusements, and Attractions

c)

Restaurants and Food/Beverage Services

d)

Travel and Tourism

12.

People working in the _____ pathway perform a variety of tasks to maintain operations and promote guest services in eating and drinking establishments.

a)

Lodging

b)

Recreation, Amusements, and Attractions

c)

Travel and Tourism

d)

Restaurants and Food and Beverage Services

13.

A career as a Camp Counselor is found in the _____ pathway.

a)

Lodging

b)

Recreation, Amusements, and Atrractions

c)

Travel and Tourism

d)

Restaurants and Food and Beverage Services

14.

People in the _____ pathway may work in activities such as aquatics, gymnastics, or performing arts.

a)

Lodging

b)

Recreation, Amusements, and Attractions

c)

Travel and Tourism

d)

Restaurants and Food and Beverage Services

15.

People in the ______ pathway may take of guests, either through direct guest contact or the provision of background services that enhance the guest experience.

a)

Lodging

b)

Recreation, Amusements, and Attractions

c)

Travel and Tourism

d)

Restaurants and food and Beverage Services

16.

Between now and 2024, the Hospitality & Tourism cluster is expected to grow more than any other career cluster.

a)

True

b)

False

17.

Which is a component of the Hospitality & Tourism industry that focuses on meeting tourists’ transportation needs?

a)

Travel

b)

Lodging

c)

Recreation

d)

Business

18.

Which type of tourist is interested in visiting attractions such as the Football Hall of Fame, Daytona International Speedway, and Yankee Stadium?

a)

Nature lovers

b)

Art enthusiasts

c)

Sports fans

d)

Adventure seekers

19.

Dee, a hotel guest, needs additional towels and linens. Which department should the hotel night manager work with to obtain additional towels and linens for the guest?

a)

Housekeeping

b)

Room service

c)

Maintenance

d)

Purchasing

20.

Which of the following is not part of quality customer service?

a)

Making sure the customer knows that you are correct

b)

Understanding a customer's needs

c)

Remaining courteous

d)

Being knowledgeable

21.

What is the most common level of education in this cluster?

a)

High School Diploma

b)

Bachelor's Degree

c)

Master's Degree

d)

Doctorate Degree

22.

Which of the following is the definition of "customer service"?

a)

Identifies the needs of all customers, providing helpful, courteous, and knowledgeable service.

b)

Works well with all customers and coworkers

c)

Organizes and implements a productive plan of work

d)

Identifies "big picture" issues and his or her role in fulfilling the mission of the workplace.

23.

A career as an Executive Chef requires an Associate's Degree, as well as on-the-job technical training.

a)

True

b)

False

24.

How many career pathways are there in the Hospitality & Tourism career cluster?

a)

1

b)

2

c)

3

d)

4

25.

What is the correct term for advanced or highest level employees?

a)

Skilled level

b)

Managerial level

c)

Entry level

d)

Student level

26.

What is the correct term for mid-level employees?

a)

Entry level

b)

Skilled level

c)

Managerial level

d)

Professional level

27.

What is the correct definition for the term "entry level employees"?

a)

Beginner level employees

b)

Mid level employees

c)

Advanced or highest level employees

d)

Professional employees

28.

Which type of business would we see workers in Hospitality & Tourism?

a)

grocery store

b)

bank

c)

coffee shop

d)

school

29.

Which of the following would be in the Hospitality & Tourism cluster?

a)

theme parks

b)

restaurants

c)

hotels

d)

all of the above

30.

Which career would be in Hospitality & Tourism?

a)

photographer

b)

farmer

c)

restaurant manager

d)

mechanic

31.

People who work in this cluster should have patience and a professional attitude.

a)

True

b)

False

32.

People who work in this cluster should have good communication skills.

a)

True

b)

False

33.

People in the Hospitality & Tourism cluster usually work in hospitals.

a)

True

b)

False

34.

Jobs in this cluster are usually considered "entry-level."

a)

True

b)

False

35.

Which business would employ workers in the Hospitality & Tourism cluster?

a)

Starbucks

b)

Sea World

c)

Marriott Hotel

d)

All of the above