WorksheetsAIR AVAILABILITY
Total questions: 20
Worksheet time: 12mins
What search option do you use if cardmember already has specific flights he/she wanted to book?
Air Schedules
Air Shopping
Air Availability
Fare Quote
What pricing option will search the combinable class, change the booking code for you and price the itinerary. It rebooks the lowest booking class available regardless of the booking class you have selected.
WPNI - Compare Low Fare Options
WPNCB - Rebook to Lowest Available
WP - Price Current Itinerary
WPNCS - View Lowest Regardless of Availability
What's the first step to create a PNR according to CHC's "Create a PNR - Sabre 360" article?
Type the Card number
Look for Air Availability
Click Add Customer Details App
Search for flights
What format does Sabre use for the Date of Birth in adding Security Information?
DEC142023
14DEC2023
2023DEC14
12/14/2023
Which tab do you go to view the Secure Flight information added?
Traveler Information
Remarks
History
Itinerary
What does this error mean?
No available class for flights being booked
Simultaneous messaging updates have occurred in the PNR
Unconfirmed segments on the itinerary
Airlines being priced on the itinerary does not have a valid ticketing agreement
What does this sign mean?
No available class for flights being booked
Travelers are not linked yet for the price quote stored
No pricing stored yet
Need to add customer details
What does this error mean?
Number of passengers added per segment is not matching
No available class for flights being booked
Travelers are not linked yet for the price quote stored
Simultaneous messaging updates have occurred in the PNR
What rule category shows if changes permitted, no-show fees, cancellations, reissued and refunds?
SALES RESTRICTION (15)
NEGOTIATED FARES (35)
PENALTIES (16)
VOLUNTARY CHANGES (31)
What do you have to do if you get "SIMULTANEOUS CHANGES TO PNR - USE IR TO IGNORE AND RETRIEVE PNR" error?
Complete previous action again as all work before receiving this error will not have saved, Click End & Retrieve, Click Ignore & Retrieve
Click Ignore & Retrieve, Click End & Retrieve
Click End & Retrieve, Click Ignore & Retrieve, Complete previous action again as all work before receiving this error will not have saved
Click Ignore & Retrieve
What rule category shows policy for rebooking, shows penalty for changes, and shows what happens with residual?
SALES RESTRICTION (15)
NEGOTIATED FARES (35)
PENALTIES (16)
VOLUNTARY CHANGES (31)
We have to advise our cardmembers the Special Emergency Rules under category 16.
True
False
Can you edit a name if you do not have a record locator yet?
Yes
No
What benefit provides cardmembers up to $200 in statement credits per calendar year when used for incidental fees, such as checked bags and in-flight refreshments?
Global Lounge Collection
$200 Hotel Fee Credit
$200 Airline Fee Credit
Priority Pass Select
What benefit provides cardmembers Complimentary access to 1,400+ lounges‡ in over 500+ airports across 650+ cities and counting.
Global Lounge Collection
$200 Hotel Fee Credit
$200 Airline Fee Credit
Premium Car Rental
What does it say when you book a basic economy flight on the fare rules?
SPECIAL EMERGENCY RULES
INTERNATIONAL AIRLINE PROGRAM
ECONOMY RT UNBUNDLED
PREMIUM ECONOMY PROGRAM
What's the accepted age for an infant in lap?
2 years and 6 months
2 years old
1 year and 11 months
1 year old
How to add the name of this passenger in ACD tab on Sabre?
First name: Xin Ling Liu
Last name: Long
Xin Ling Liu Long
Long XinLingLiu
XinLingLiu Long
Long Xin Ling Liu
What CHC article do we need to look at for steps on how to add in Secure Flight Information for an Infant?
Add a Lap Infant to an Existing Trip - Sabre
Create a PNR - Sabre 360
Add Secure Flight Information - Sabre 360
Add Infant to an Existing Trip
What is the Passenger Type to select when adding an Infant's SSR?
Infant occupying a seat
Child
Infant on adult's lap
Infant with seat
