WorksheetsCIS 136 CORE 2 REVIEW
Total questions: 20
Worksheet time: 12mins
What's you're favorite holiday?
Christmas
4th of July
New Year
Cinco De Mayo
other
Boy is asked to go offsite to deal with a Windows 8.1 computer that is not working properly. He is unfamiliar with Windows 8.1, so he's having difficulty finding the solution to the problem. He finds himself becoming frustrated and angry at the computer. What should he NOT do?
Call his supervisor for help.
Continue to work on the problem
Walk away from the problem and come back later
Tell the user that he can't fix the computer and escalate the problem
What's an Extended drive? (Click the 2 that apply)
Contains 1 or more logical drive
Can't be assigned a drive letter
a primary partition
A logical drive
If an application is hung and not responding to keypress events, but the computer is recognizing mouse clicks and movement, how do you instruct a customer to open the taskbar to terminate hung application.
press Ctrl+Alt+Delete keys and then use the mouse to left-click the Task Manager entry
use the mouse to left-click the Windows search box and type taskmgr.exe in the search box
press the Ctrl+Shift+Esc keys, and the Task Manager will be displayed
use the mouse to right-click the Taskbar and then left-click the Task Manager entry on the context menu.
Your laptop's OEM recovery partition becomes corrupt, what can you do to restore it back to factory defaults?
Windows recovery drive on a flash drive you created
Do a clean installation
Download recovery media from the manufacturer's website
Do an in-place upgrade
A supervisor wants to create a system repair disc for Windows 10.
Where would you navigate to in the Control Panel to create a system repair disc in Windows 10?
Administrative Tools
System Information
Recovery
Backup and Restore (Windows 7)
Best food category?
American
Italian
Mexican
Indian
Japanese
What can a proxy server do?
can speed up Internet access and protect the private network from attack over the Internet.
substitutes its own IP address for the request using NAT protocols
sometimes acts as a router to the Internet, a firewall to protect the network, a filter for email, and to restrict Internet access
It might also store data that is used frequently by its clients
What's the most restrictive account type?
Admin account
Guest account
Standard user account
Power user group
What's the best way to protect a computer kiosk in your store?
Disable USB ports
Biometric lock
Prevent physical contact with the device
USB port locks
What's a theft prevention plate?
embedded plate in a device with info to identify real owner
a lock to prevent opening a device
software to protect opening a device
an explosive metal plate that detonates when tampered with
Is a security certificate a type of 2-factor authentication?
Yes
No
Your company computers are required to have the same website as the home page. Today your supervisor's computer is opening to a different site.
What type of attack might have occurred on your supervisor's computer?
Network worm
A new web browser was installed
A new browser add-on was installed.
A redirect virus has infected his computer.
What's your favorite color?
What is Event Viewer used for?
Shows a log of application and system messages, including errors, information messages, and warnings
Task organization
Windows settings, storage, and restore
A place to uninstall apps
Which of the following operating systems historically comes up short on the number of available desktop applications?
Linux desktop OS
Mac OS X High Sierra
Windows 10 Pro
Windows 7 Home
What is TCP port 5900 used for?
Apple remote desktop protocol
Windows echo service
When should you work on a PSU (Power supply unit)?
Only when using an antistatic wrist strap
Only when removing the internal cooling fan
Only when it tripped the circuit breaker
Never
How do you cut a sandwich.
Squares
Triangles
You don't
What's a site license?
A license that allows a company to install multiple copies of software from a file server.
A license on a website that proves you can provide a service
A license that proves you are the original site creator
Allows you to drive to any top-secret site in need of tech support
