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POM Unit 6 to 11 QUiz

Total questions: 20

Worksheet time: 12mins

Name
Class
Date
1.

An organization by ............................brings together all employees engaged in one or more related activities under one department.

a)

product

b)

customer

c)

function

d)

network

2.

Employees should report to one manager is called _________________ principle.

a)

unity of command

b)

span of management

c)

authority

d)

chain of command

3.

The line of authority and responsibility that flow through out an organization is referred to ______________________

a)

unity of command

b)

staff authority

c)

chain of command

d)

span of management

4.

A tall structure has a _____________.

a)

Narrow span of management

b)

Wide span of management

c)

No span of management

d)

Less levels of management

5.

This combines the functional organizational structure with project team structure in which employee reports into two heads

a)

Matrix

b)

Functional

c)

Combination

d)

Product

6.

Barrier of delegation is ________________________

a)

Conflict betwern management.

b)

Frustration and confusion.

c)

Worry that the subordinates will do well.

d)

Unburdening of top manager

7.

_____________simply a matter of dividing up the managerial work and assigning specific duties with authorities

a)

Centralization

b)

Decentralization

8.

It is the right to give orders and make decisions

a)

Authority

b)

Delegation

c)

Power

d)

Unity of command

9.
Specifies how employees and their activities are grouped together
a)
departmentalization
b)
decentralization
c)
centralization
10.

A non verbal communication included all the following EXCEPT

a)

speeches

b)

body language

c)

intonation

d)

facial expression

11.

Which of the following is the direction of flow in communication

a)

Center communidation

b)

downward communication

c)

high communication

d)

right communication

12.

The ways to overcome the communication barriers by

a)

Using feedback

b)

Simplify the language

c)

Active listening

d)

All option is correct

13.

The main drivers of globalization were the

a)

internet

b)

dismantling of communism

c)

dismantling of trade barriers

d)

all of the above

14.

The World Trade Organization (WTO) aims to ___

a)

Negotiates and regulates international agreements

b)

Supply mortgages to Florida home owners

c)

Determine rules for fighting Covid

d)

Influence Governments to move to socialism

15.

Which type of control is used by employees to constantly monitor the quality of the goods or services they provide at every step of the production process and inform managers as soon as they discover problems?

a)

feedback control

b)

feedforward control

c)

concurrent control

d)

output control

16.

A control system must to be flexible in order to be effective.

a)

True

b)

False

17.

According to Maslow's Hierarchy of Needs, which need must be satisfied first?

a)

Esteem needs

b)

Safety needs

c)

Self-actualization

d)

Social needs

18.

What is the main premise of Herzberg's Hygiene–Motivator Theory?

a)

Job satisfaction is not influenced by any factors

b)

Job satisfaction results from a combination of intrinsic and extrinsic factors

c)

Job satisfaction results from extrinsic factors

d)

Job satisfaction results from intrinsic factors

19.

_ _ _ _ _ _ _ power is the type of power where the leader has control over punishments; and people comply to avoid these punishments.

a)

Expert

b)

Coercive

c)

Reward

d)

Referent

20.

Which of the following is NOT part of the five stages of team development?

a)

Forming

b)

Storming

c)

Conforming

d)

Performing

e)

Adjourning