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WorksheetsLO4 Employability and Communication quiz
Total questions: 22
Worksheet time: 13mins
Which of the following reasons best explains why a closed questioning technique may be more effective than an open questioning technique?
Allows the respondent to give expanded answers.
Answers are more reliable.
Answers are more concise that can be easily analysed.
The respondent will feel more engaged in the process.
Which of the following features is not commonly available in presentation software?
Data sorting
Graphics
User interaction
Video
Which of the following would be the most appropriate dress code to wear to an interview for a sales management role?
Canvas trousers with polo shirt in company colours.
A business suit.
Smart-casual wear.
Jeans with t-shirt.
Individuals who work within the IT industry may study for qualifications as part of their training.
Which of the following is not an advantage to the employee of completing this training?
Certification is available to anyone.
Improved job opportunities.
There is overlap in the qualifications that make up different qualifications.
Trainees can focus on those areas that interest them.
Which of the following is not a suitable use of a blog by a business?
To launch a new product.
To request feedback on a product.
To share new developments with staff.
To inform staff that they have been made redundant.
Which of the following is considered to be a personal attribute for a successful network manager?
Being self–taught.
Requiring supervision.
Ability to work independently.
Being a member of a professional body.
Why could two staff members of an organisation have different expected standards of dress code at work?
The staff members job’share.
The staff members are different ages.
The staff members perform different job roles.
Staff members are at different stages of their career.
Which of the following is not a purpose of a professional body?
To share best practice.
To organise industrial action.
To act as a means of entry into the profession.
To support the learning that underpins the professional body.
Which of these communication methods would be most appropriate for tendering your resignation?
Letter
Social networking post
Text message
Video chat
Colin has to gather data on the IT Support team’s performance over the past year and pass this information to his manager.
Which would be the most appropriate method of communication?
Letter
Report
Social media
Telephone
Maisie is setting up a meeting for a large group of people. During the meeting, she has to deliver a lot of information as quickly and as clearly as possible.
Which of the following is the most suitable type of software to use for this purpose?
Instant messaging
Presentation
Word processing
Which of the following methods allows participants to use body language to aid communication?
Emails
Group discussions
Telephone
Teleconferencing
Which of the following does not demonstrate readiness to work through appearance?
Appropriate clothing
Can-do-attitude
Combed hair
Use of deodorant
How many bits are included in a nibble?
1
2
3
4
Which of these items is ordered correctly, smallest to largest?
giga, kilo, mega, tera
kilo, giga, mega, tera
kilo, mega, giga, tera
tera, giga, kilo, mega
What demonstrates you are ready for work?
Dress
Presentation
Attitude
Why is dress important?
Shows that you are ready for work
Shows that you are up to date with the latest trends
Prove how much money you have
Stand out from the crowd
Allows you to do your job effectively
What job would the following dress be suitable for?
Construction worker
Business person
Nurse
Athlete
Firefighter
What are examples of showing readiness to work through appearance?
Wearing deodorant
Combing / brushing hair
Having a shower before work
Having a can do attitude
Willing to help others
Always willing to go the extra mile to help others and having a positive frame of mind
____ ____ attitude
(a)
Tick the true statements
Having a positive attitude helps you be noticed and liked by others
Employees should be able to adapt and respond to situations
Having bad body odour helps to give a professional impression
Wearing dirty clothes sets a good impression with the customer
Employees must follow the dress code policy
