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WorksheetsCH8 Consumer Services
Total questions: 50
Worksheet time: 25mins
(a) are people who purchase goods and services.
Human services workers who specialize in researching and recommending stock performances as investments for their clients are called (a) .
(a) refers to taking care of customers' needs.
Typical positions in (a) include purchasing agents, purchasing managers, and supply chain managers.
Most careers in consumer services require at least a(n) (a) education.
Quite often, the only way consumers know a product exists is through (a) .
Consumers can write a(n) (a) to a store's corporate headquarters or the product manufacturer if their problem cannot be resolved at the store.
Type of product that can break down or decompose naturally without harming the environment.
Biodegradable
Written financial plan to manage income, expenses, and savings.
Looking at different makes and models of a product at various stores to make a wise choice in purchasing products.
Electronic payment from the employer’s bank account to the employee’s bank account.
Using the Internet to access banking services.
electronic banking
Transferring money from one account to another through the use of electronic banking.
Goods and services requiring payment.
expenses
Fees lenders charge consumers for buying on credit.
Money earned
Cash loan repaid with interest in equal, regular payments.
Percentage of money a financial institution pays regularly for the use of the account holder’s money.
Putting money into something to gain a financial return.
Type of short-term loan in which the entire balance is expected to be paid at once.
Noninstallment credit
Original amount of money invested.
principle
Type of loan that is repeatedly available as long as regular payments are made each month.
Revolving credit
Setting money aside.
Action of speaking up for and representing oneself.
Company’s or society’s consideration of issues such as human rights; fair labor laws; community development; and health, safety, and wellness.
Social sustainability
Method of using a resource so it does not deplete or destroy the resource.
yes
Sustainable
no
happy
Buying products that benefit environmental, social, or human health.
Sustainable purchasing
Written guarantee from the manufacturer that a product is in good condition.
Failure to pay a loan.
Defaulted
Overcharging
Gouging
People who act as go- betweens among parties to bring about a resolution.
Intermediaries
Honest; fair.
punish
Penalize
Setting right something that is wrong.
redress
Secure
Solvent
