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CSR Challenge

Total questions: 30

Worksheet time: 23mins

Name
Class
Date
1.

Stakeholders include...

a)

employees

b)

customers

c)

lobby groups

d)

government

2.

Which of the following in/are (an) argument(s) in favour of CSR?

a)

Businesses that assist the community in which they operate through CSR programmes receive greater support from the community.

b)

Business must act on social issues in their communities or else customers will move away from the area. E.G. Increased poverty may lead to increased crime which will drive people away.

c)

CSR detracts from the business's core activities.

d)

Businesses that operate in sustainable ways are usually also innovate enough to identify additional avenues of income.

3.

Which of the following is considered to be the first step in the recipe for designing a successful CSR programme?

a)

Management should create a CSR policy for the business.

b)

Employees throughout the business should brainstorm to come up with initiatives for CSR.

c)

An inventory of skills and resources needed to implement the programme should be drawn up.

d)

Management must communicate the need for CSR across the business.

4.

True of False.

The principle of TRANSPARENCY requires that all relevant information about CSR initiatives has to be communicated to stakeholders - even if it is negative.

a)

True

b)

False

5.

The three areas of social responsibility of a business are:

a)

Political, Economic, Environmental

b)

Environmental, Social, Technological

c)

Economic, Social, Environmental

d)

Economic, Environmental, Ethical

6.

Sustainable business practice means:

a)

Assessing how present business practice affects the future

b)

Involving employees in decision making

c)

Considering the benefits of stakeholder over shareholder practices

d)

Developing BBBEE policies

7.

Corporate Social Responsibility is

a)

managing a business in such a way that the broader community including owners, and the environment are taken into account when making business decisions.

b)

managing a business in such a way that the broader community including the employees, competitors, customers and suppliers are taken into account when making business decisions

c)

managing a business in such a way that the broader community including the owners and employees are taken into consideration when making business decisions

d)

managing a business in such a way that the broader community, including employees, customers, suppliers and the environment, is taken into consideration when making business decisions

8.

TBL stands for

a)

triple back line

b)

triple base line

c)

triple bottom line

d)

triple bottom length

9.

CSR stands for

a)

corporate socialite responsibility

b)

corporate social responsible

c)

co-operative social responsibility

d)

corporate social responsibility

10.

Which section is not included in TBL?

a)

Physical

b)

Economic

c)

Social

d)

Environmental

11.

Which is not a way a business can be socially responsible?

a)

drawing on the skills of employees

b)

avoiding conflicts of interest

c)

becoming involved in the community

d)

paying employees correctly

12.

Dealing with suppliers who operate workplaces that are free from exploitation is a socially responsible approach

a)

False

b)

True

13.

Packaging and marketing a product in a way that ensures the quality of the product is maintained is not a socially responsible approach to CSR.

a)

False

b)

True

14.

CSR cares for

a)

the environment

b)

the employees

c)

social

d)

humans

15.

Which of the following is NOT a benefit of a business being socially responsible?

a)

Increased sales

b)

Higher staff morale

c)

Higher staff turnover

d)

Better relationships with stakeholders

16.

True or false.

Companies should take the expectations of the broader community into account when making decisions.

a)

True

b)

False

17.

Stakeholders include...

a)

employees

b)

customers

c)

lobby groups

d)

government

18.

The responsibility towards stakeholders who are indirectly affected by the business activities are called

a)

secondary responsibility

b)

broader responsibility

c)

primary responsibility

d)

legal responsibility

19.

Select the term that best matches the description below:


A business is responsible to ensure that it produces goods/services that an be sold at a profit from which employees and shareholders will benefit.

a)

ethical responsibility

b)

discretionary responsibility

c)

economic responsibility

d)

none of the above

20.

Which of the following in/are (an) argument(s) in favour of CSR?

a)

Businesses that assist the community in which they operate through CSR programmes receive greater support from the community.

b)

Business must act on social issues in their communities or else customers will move away from the area. E.G. Increased poverty may lead to increased crime which will drive people away.

c)

CSR detracts from the business's core activities.

d)

Businesses that operate in sustainable ways are usually also innovate enough to identify additional avenues of income.

21.

Which of the following is a criterion to measure whether a business has a focus on sustainability?

a)

Low priority for attention

b)

Medium priority for attention

c)

Transparency

d)

Influencing suppliers

22.

Do CSR considerations require a business to put pressure on suppliers to ensure that their business activities are sustainable?

a)

No, because you can't really influence someone else's business

b)

No, because it has the potential to damage an important relationship (with the supplier)

c)

Yes.

d)

No, otherwise it will be difficult to draw the line between being a socially responsible citizen and being overly meddlesome.

23.

Which of the following are examples of stakeholders?

a)

Unions

b)

Media

c)

Regulators

d)

Clients

24.

Which of the following is considered to be the first step in the recipe for designing a successful CSR programme?

a)

Management should create a CSR policy for the business.

b)

Employees throughout the business should brainstorm to come up with initiatives for CSR.

c)

An inventory of skills and resources needed to implement the programme should be drawn up.

d)

Management must communicate the need for CSR across the business.

25.

True of False.

Defensive CSR is about looking after the reputation of the business.

a)

True

b)

False

26.

True of False.

Defensive CSR is about ensuring that all business activities fall within the law

a)

True

b)

False

27.

True of False.

The principle of TRANSPARENCY requires that all relevant information about CSR initiatives has to be communicated to stakeholders - even if it is negative.

a)

True

b)

False

28.

The three areas of social responsibility of a business are:

a)

Political, Economic, Environmental

b)

Environmental, Social, Technological

c)

Economic, Social, Environmental

d)

Economic, Environmental, Ethical

29.

Sustainable business practice means:

a)

Assessing how present business practice affects the future

b)

Involving employees in decision making

c)

Considering the benefits of stakeholder over shareholder practices

d)

Developing BBBEE policies

30.

When will resources be directed towards the successful implementation of a CSR programme?

a)

Only when CSR becomes part of the core and the identity of the business and brand.

b)

It depends on the nature of the business and the needs and concerns of the community it operates in.

c)

When management communicates the need for CSR across the business.

d)

When management communicates the CSR policy throughout the business.