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Worksheetsbom midterm 2
Total questions: 29
Worksheet time: 19mins
Incentives are directly connected with
motivating process
motivation
motives
two main types of motivation are
incentives
motives
intrinscic motivation
motivating
extrinsic motivation
motives are connected with
extrinsic motivation
incentives
motivating process
intrinsic motivation
type of motivation directly referring to rigid organisational structure
feedback control
clan control
bereauocratic control
Herzberg’s hygiene factors are about
physiological needs
high-level achievements and satisfaction
e.g. fundamental and necessary work conditions
in the Alderfer’s ERG theory the letter R refers to Malsow’s
safety and esteem needs
belonging and esteem needs
self-actualization needs
physiological needs
Vroom’s motivational expectancy theory is
a content theory
a reinforcement theory
a process theory
about treating people fairly
about probability of success, valence and instrumentality
The elements of primary activities in the value chain model are
infrastructure
HRM
inbound logistics
procurement
marketing and sale
motivational process theories are about
process of motivating
ways of reinforcing people
factors that might motivate people
storing final products is an element of
outbound logistics
infrastructure
inbound logistics
procurement
Herzberg’s motivational factors are about
physiological needs
high-level achievement and satisfaction
e.g. fundamental and necessary work conditions
motivational content theories are about
process of motivating
ways of reinforcing people
factors that might motivate people
the elements of supportive activities in the value chain model are
infrastructure
Human resource management (HRM)
inbound logistics
procurement
marketing and sale
type of control directly referring to organic organisational structures is
feedback control
clan control
bereauocratic control
in the Alderfer’s ERG theory the letter G refers to Maslow’s
safety and esteem needs
belonging and esteem needs
self-actualization needs
physiological needs
which refers to Mcgregor’s theory X
The common employee is lazy and dislikes work
Employees given the chance will do what’s good for the organisation
Managers should decentralise authority to employees and make sure that they have necessary resources to achieve organisational goals
To ensure that the employee works hard, managers should closely supervise employees
Which refers to McGregor’s Y theory
Managers should create a strict work rules
managers must create work setting that provides opportunities for workers to exercise an initiative and self-direction
the attitude towards responsibility is to accept it and seek it
the attitude toward innovation is that security should be over ambition
what is the view of work in McGregor’s Z theory
dislike it and avoid it
natural of rest and play
it’s a whole part of a person
Which refers to feedfoward control
anticipate problems before they occur
manage problems while they’re occurring
manage problems after they’ve arisen
control of behaviour by means of comprehensive system of rules and procedures
the control exerted on individuals and groups in an organization sheared by values, norms, standards of behaviour, and expectations
Which refers to concurrent control
anticipate problems before they occur
manage problems while they’re occurring
manage problems after they’ve arisen
control of behaviour by means of comprehensive system of rules and procedures
the control exerted on individuals and groups in an organization sheared by values, norms, standards of behaviour, and expectations
Which refers to feedback control
anticipate problems before they occur
manage problems while they’re occurring
manage problems after they’ve arisen
control of behaviour by means of comprehensive system of rules and procedures
the control exerted on individuals and groups in an organization sheared by values, norms, standards of behaviour, and expectations
Which refers to bureaucratic control
anticipate problems before they occur
manage problems while they’re occurring
manage problems after they’ve arisen
control of behaviour by means of comprehensive system of rules and procedures
the control exerted on individuals and groups in an organization sheared by values, norms, standards of behaviour, and expectations
Which refers to clan control
anticipate problems before they occur
manage problems while they’re occurring
manage problems after they’ve arisen
control of behaviour by means of comprehensive system of rules and procedures
the control exerted on individuals and groups in an organization sheared by values, norms, standards of behaviour, and expectations
What is the first step in organisational control
compare actual performance against chosen standards of performance
measure actual performance
evaluate the results and initiatecorrective actions if the standards have not been achieved
establish the standards of performance, goals, and targets against which performance is to be evaluated
What is the last step in organisational control
compare actual performance against chosen standards of performance
measure actual performance
evaluate the results and initiatecorrective actions if the standards have not been achieved
establish the standards of performance, goals, and targets against which performance is to be evaluated
Value Chain Approach:
Primary activities are
are not directly involved in production; they may increase effectiveness or efficiency.
directly concern creating and delivering a product.
Value Chain Approach:
Support activities are
are not directly involved in production; they may increase effectiveness or efficiency.
directly concern creating and delivering a product.
Herzberg’s Two Factors theory: which are examples of hygienic factors
Pay
Recognition
Job security
Company policies
Responsibility
Herzberg’s Two Factors theory: which are examples of motivation factors
quality of supervision
promotion opportunities
physical working conditions
achievement
opportunities for personal growth
