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MG - Sales Process & Gloster Vs Competition

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

What will you highlight to a customer, who raises a question about the service network of MG?

a)

Finance

b)

MG e-Shield

c)

MG's nationwide touchpoints

d)

All of the above

2.

What does a customer expect from RM during Consulting step of MG Sales Process?

a)

Proactive explanation of features

b)

Demo on the desired model and variant

c)

Assistance in making the right choice

d)

Pro-active offer of test drive by RM

3.

Walk-in enquiries are

a)

Natural Enquiry

b)

Generated Enquiry

4.

RM must follow the leads generated during events within ___ hours.

a)

12

b)

18

c)

24

d)

36

5.

Needs of customer are identified during which step of the MG Sales Process?

a)

Product Demonstration

b)

Consulting

c)

Test Drive

d)

Prospecting

6.

In Generated Enquiry the customer is

a)

Known

b)

Your friend

c)

Unknown

d)

None of these

7.

How does the RM ensure that he/she maintains a positive body language?

a)

Smile

b)

Use Hand Gestures

c)

Make Eye Contact

d)

All of the above

8.

During Root Cause Analysis to overcome Product related cause the following needs to be done

a)

Reinforce feature explanation using FABE

b)

Pitch how MG is more value for money car than competition

c)

Talk about EMI

d)

Give top 10 key pointers against competition

9.

Closing the deal step has two main elements which are

a)

Negotiation and Test Drive

b)

Test Drive and Booking

c)

Negotiation and Booking

d)

Test Drive and Product Demonstration

10.

Choose the correct statement which is used during ice breaking.

a)

Which car are you interested in?

b)

Hope our dealership was easy to locate

c)

May I know your name

d)

When would you like the delivery

11.

While Gloster comes with 8 speed automatic transmission, Fortuner offers?

a)

5 Speed AT

b)

6 Speed AT

c)

8 Speed AT

d)

None of the above

12.

Which of the following features is available in the Gloster but not available in either Fortuner or Jeep Meridian?

a)

360 degree around view camera

b)

Rear Parking Sensors

c)

Automatic Parking Assist

d)

All of these

13.

Which of the following feature (s) is available in Gloster but NOT in Fortuner?

a)

ADAS

b)

Dual Panoramic Sunroof

c)

7 Driving Modes

d)

All of the above

14.

The infotainment display size of the Fortuner is ____ inches smaller than that of the Gloster.

a)

3.3

b)

4.3

c)

5.3

d)

6.3

15.

MG Gloster comes with ____+ i-Smart features, whereas Toyota Fortuner offers limited connected car features.

a)

55

b)

75

c)

80

d)

45

16.

Gloster is ___mm wider and ___mm Taller than Jeep Meridian ?

a)

67,169

b)

50,159

c)

60,159

d)

57,169

17.

Gloster is ____mm Longer than Fortuner

a)

190

b)

150

c)

175

d)

165

18.

Gloster has 12-way power adjustable seat for the driver whereas Fortuner has ___ way power adjustable driver seat.

a)

4-way

b)

6-way

c)

8-way

d)

10-way

19.

Choose the drive mode(s) which are present in MG Gloster but not in Fortuner.

a)

SNOW

b)

SAND

c)

MUD

d)

All of the above

20.

Both Gloster and Fortuner offers Electronic Differential Lock.

a)

TRUE

b)

FALSE