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TN07 ITHCI FA4 REVIEWER

Total questions: 62

Worksheet time: 31mins

Name
Class
Date
1.

It measures the amount of effort to complete the task

a)

Effectiveness

b)

Satisfaction

c)

User Experience

d)

Efficiency

2.

It measures the amount of effort to complete the task.

a)

Effectiveness

b)

User Experience

c)

Satisfaction

d)

Efficiency

3.

It is often performed by the camera operator.

a)

Product Expert

b)

Video Recording Operators

c)

Timers

d)

Data Logger

4.

In this setup, observers are in different rooms while test monitors and participants remain in the same room.

a)

Modified single room

b)

Single room

c)

Electronic observation

d)

Classic laboratory

5.

In this setup, testing staff can communicate freely.

a)

Classic laboratory

b)

Electronic observation

c)

Single room

d)

Modified single room

6.

It measures the ability to complete a task.

a)

Efficiency

b)

User Experience

c)

Satisfaction

d)

Effectiveness

7.

Being comfortable with ambiguity is one of the characteristics of a good product expert.

a)

True

b)

False

8.

Timers keep track of the beginning and ending time.

a)

True

b)

False

9.

One of the problems encountered by a data logger is leading the participant instead of enabling.

a)

True

b)

False

10.

One of the problems encountered by _____ is leading the participant instead of enabling.

a)

Test Monitor

b)

Product Expert

c)

Timers

d)

Observers

11.

The data logger ensures that test materials are visible.

a)

True

b)

False

12.

This setup encourages the participant to think aloud.

a)

Electronic observation

b)

Modified single room

c)

Single room

d)

Classic laboratory

13.

Efficiency measures the joy with the experience of using the product.

a)

True

b)

False

14.

Getting how long it takes for a user to complete a task is an example under satisfaction.

a)

True

b)

False

15.

If there are technical problems encountered with the product being tested, this role might intervene the test.

a)

Data Logger

b)

Product Expert

c)

Test Monitor

d)

Observers

16.

Metrics should be observable and quantifiable.

a)

True

b)

False

17.

It is the individual’s entire interaction with the product, including the thoughts, feelings, and perceptions that result in the interaction.

a)

Usability

b)

User Experience

c)

Interaction

d)

Metrics

18.

A way of measuring or evaluating a phenomena or thing.

a)

Usability

b)

Interaction

c)

User Experience

d)

Metrics

19.

It measures the joy with the experience of using the product.

a)

Satisfaction

b)

Effectiveness

c)

Efficiency

d)

User Experience

20.

The goal of summative usability is to evaluate how well a product or piece of functionality meets its objectives.

a)

True

b)

False

21.

The goal of _____ usability is to evaluate how well a product or piece of functionality meets its objectives.

a)

User experience

b)

Summative

c)

Metrics

d)

Formative

22.

Usability is the entire interaction of the user with the design or product.

a)

True

b)

False

23.

Test observers are the most critical role in conducting usability testing.

a)

True

b)

False

24.

It refers to the ability of the user to use the thing to carry out a task successfully.

a)

Metrics

b)

Usability

c)

User Experience

d)

Interaction

25.

Usability refers to the ability of the user to use the thing to carry out a task successfully.

a)

True

b)

False

26.

Usability and user experience are just the same in definition.

a)

True

b)

False

27.

Usability metrics also measure something about people and their behaviors and attitudes.

a)

True

b)

False

28.

Only in single-room setup the test monitor can affect the participant.

a)

True

b)

False

29.

The one who oversees the actual test.

a)

Observers

b)

Test Monitor

c)

Product Expert

d)

Data Logger

30.

In classic laboratory setup, observers are in different rooms while test monitors and participants remain in the same room.

a)

True

b)

False

31.

To improve timer skills, one should learn basic principles in human factors.

a)

True

b)

False

32.

It is a setup where in the test monitor has a close contact with the participant. Together with observers in one room.

a)

Single room

b)

Classic laboratory

c)

Electronic observation

d)

Modified single room

33.

Single-room setup might be very impersonal.

a)

True

b)

False

34.

This environment setup is not suitable for exploratory tests.

a)

Classic laboratory

b)

Modified single room

c)

Electronic observation

d)

Single room

35.

It is a good practice of the test monitor to be not relating well to the participants.

a)

True

b)

False

36.

It is a good practice for a test monitor to be too involved with data collection.

a)

True

b)

False

37.

In the electronic observation room, all advantage of a single-room is carried.

a)

True

b)

False

38.

Video recording operators classify critical activities and events of a test into coded categories.

a)

True

b)

False

39.

It is the most critical role in usability testing.

a)

Product Expert

b)

Test Monitor

c)

Data Logger

d)

Observers

40.

Classifies critical activities and events of a test into coded categories.

a)

Product Expert

b)

Test Monitor

c)

Data Logger

d)

Observers

41.

Metrics are measured in the context of a _____.

a)

Interaction

b)

User

c)

Task

d)

Product

42.

Metrics are measured in the context of a task

a)

True

b)

False

43.

Satisfaction measures the amount of effort to complete the task.

a)

True

b)

False

44.

Will the users like the product? Is one of the questions that usability metrics should answer.

a)

True

b)

False

45.

Efficiency measures the amount of effort to complete the task.

a)

True

b)

False

46.

Efficiency measures the ability to complete a task.

a)

True

b)

False

47.

Effectiveness measures the joy with the experience of using the product.

a)

True

b)

False

48.

Modified single-room setup might be very impersonal.

a)

True

b)

False

49.

Classic laboratory setup is not suitable for exploratory tests.

a)

True

b)

False

50.

The earlier the formative evaluation, the more impact the usability evaluations will have on the design.

a)

True

b)

False

51.

User experience includes the thoughts, feelings, and perceptions that result from the user’s interaction with the product.

a)

True

b)

False

52.

In this setup, testing staff can communicate freely.

a)

Classic laboratory

b)

Modified single room

c)

Electronic observation

d)

Single room

53.

In modified single-room, testing staff can communicate freely.

a)

True

b)

False

54.

In this setup, observers get to view the test without worrying about interfering.

a)

Modified single room

b)

Electronic observation

c)

Single room

d)

Classic laboratory

55.

In the electronic observation room, all advantage of a single-room is carried.

a)

True

b)

False

56.

The one who is familiar with the product under review.

a)

Data Logger

b)

Test Monitor

c)

Observers

d)

Product Expert

57.

In this kind of setup, observers, participants, and test monitors are in one room. However, the test monitor is freer to move.

a)

Single room

b)

Modified single room

c)

Classic laboratory

d)

Electronic observation

58.

Only in single-room setup the test monitor can affect the participant.

a)

True

b)

False

59.

User experience refers to the ability of the user to use the thing to carry out a task successfully.

a)

True

b)

False

60.

User experience is the entire interaction of the user with the design or product.

a)

True

b)

False

61.

The _____ usability goal is to make improvements in the design.

a)

Formative

b)

Metrics

c)

User Experience

d)

Summative

62.

The earlier the _____ evaluation, the more impact the usability evaluations will have on the design.

a)

Formative

b)

Metrics

c)

User Experience

d)

Summative