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WorksheetsCFS Sentinel | Feb 2024
Total questions: 9
Worksheet time: 5mins
Which of the following values is exercise care in building enduring relationships that last for generations and trust that we are proposing the right product?
Responsible, Integrity
Lasting Value, Integrity
Integrity, Respect
Lasting Value - We are committed to long-term value creation, by balancing prudent risk-taking with bold actions.
We build lasting relationships and deliver enduring outcomes.
True
False
“We aim for a sustainable growth over the long haul, rather than making quick and large gains over three short term.”
Which word best describes above value behaviour?
Forward Looking
Respect
Lasting Value
Integrity
Which of the following falls under the Fair Treatment of Financial Consumers (FTFC) Principle Framework?
Redress
Fair Terms
Disclosure
Speak Up Culture
Fair Dealing
The following customers will ALWAYS be rated as High Money Laundering /Terrorism Financing Risk:
i) Politically Exposed Person
ii) Self-employed
iii) Customers associated with Sanctions Risks
iv) Customers who own or control automatic High Money Laundering /Terrorism Financing Risk businesse
i, ii & iii
i, iii & iv
i only
iv only
Below are the positive behaviors at work that reflect “Lasting Value”
[Select all that applies]
I think about the long term implications, the reliability and sustainability of my work.
I look for ways to enable my team mates so that I can focus on strategic deliverables and that can be achieved.
I ensure that my team and I are responsible for the highest quality of work by making sure I am knowledgeable and professional.
I focus on outputs and tactical ways to offer quick solutions and I do mot consider he long-term strategy.
What do you do with unused forms from your clients?
Re-use them for another product offering, as it will save your time and will not bother customers.
Store them with lock and key for future use.
Re-use them as recycled paper to take personal notes, so that you can practise sustainability by saving paper.
Shred them immediately.
These are social media policy guidelines:
[Select all that applies]
Be careful with pictures and videos.
Do not post negatively about the bank.
Always get your Head of Department’s approval before revealing confidential information on social media platforms.
Be responsible, respectful and act professionally.
Lasting Value: We are committed to ____________________ value creation, by balancing ___________________________ with bold actions.
long-term;
prudent risk-taking
long-term;
our decisions
long-term;
zero tolerance
