WorksheetsPM2 Communication Intro
Total questions: 20
Worksheet time: 15mins
Match the following
Communication Method
Communication Style
Official Letter
Communication Type
Project Updates
Match the following
Communication Method
face-to-face meeting
Communication Style
informal and spontaneous
Communication Type
content or purpose
Match the following
Communication Method
phone calls
Communication Style
open
Communication Type
to Whom
Which element causes problems in effective communication?
Message Channel
Decoder
Feedback
Noise
Which element means the choice of communication method ?
Message Channel
Decoder
Feedback
Noise
Which element is a device used to make a message readable to the receiver?
Message Channel
Decoder
Feedback
Noise
If a project team asks to have communication published in a weekly newsletter hosted on the company's website, which method of communication are they asking for?
Push
Pull
Interactive
Feedback
If a project team asks to have communication published in an emailed newsletter once a week, which method of communication are they asking for?
Push
Pull
Interactive
Feedback
If a project team asks to have communication right after the daily scrum meeting, which method of communication are they asking for?
Push
Pull
Interactive
Feedback
The prom scrum master needs to conduct peer reviews with team members and product sponsors as part of closing the project. Which communication should he/she use?
Pull
Push
Feedback
Interactive
The prom scrum master needs a one-to-many type of announcement, which communication should he/she use?
Pull
Push
Feedback
Interactive
The prom scrum master needs to get updates from a central location to communicate, which communication should he/she use?
Pull
Push
Feedback
Interactive
What is a point of emphasis for communication in situations such as brainstorming meetings?
Push
Feedback
Pull
Interactive
If a sponsor of the hall tv is not focused on hearing the project update by the team, what type of listening is taking place?
Offensive Listening
Active Listening
Information Gaterhing
Cynical Listening
If a product team is updating the sponsor on the prom decorations status, and the sponsor validates what the scrum master is saying, what type of listening is happening?
Offensive Listening
Active Listening
Information Gaterhing
Cynical Listening
If a product team is updating the sponsor on the prom decorations status, and the sponsor nods her head but is not listening, what is this?
Offensive Listening
Active Listening
Information Gaterhing
Cynical Listening
Match the type of communication being described.
Push
A project team receives a weekly status
Pull
The team checks a blog for updates
Interactive
A scrum master conducts a peer review
If the team includes designers from various countries who speak several languages, what is the process of interpreting communications between the stakeholders regardless of language so all can understand?
Feedback
Encoding
Decoding
Noise
If the team includes designers from various countries who speak several languages and the project manager sends the emails in multiple languages so everyone can understand, what is the project manager doing?
Feedback
Encoding
Decoding
Noise
Match the following phrase to a definition
Information Gathering
A receiver is focused on other things
Offensive Listening
A receiver is not focused on the sender
Active Listening
A receiver validates the sender
Cynical Listening
A receiver placates without listening
