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SPC1017 Chapter 5 Listening

Total questions: 10

Worksheet time: 4mins

Name
Class
Date
1.

Choose the best answer.  Listening is

a)

the learned process of receiving, interpreting, recalling, evaluating, and responding to verbal messages.

b)

i the learned process of receiving, interpreting, recalling, evaluating, and responding to nonverbal messages.

c)

the learned process of receiving, interpreting, recalling, evaluating, and responding to verbal and nonverbal messages.

d)

the learned process of receiving, interpreting, recalling, evaluating, and responding to messages.

2.

T/F The first stage of listening is responding

a)

False

b)

True

3.

T/F The second stage of listening is interpreting

a)

False

b)

True

4.

T/F the last stage of listening is responding

a)

True

b)

False

5.

T/F  When we evaluate something, we make judgments about its credibility, completeness, and worth.

a)

True

b)

False

6.

T/F we are born with critical thinking skills

a)

False

b)

True

7.

T/F listening skills are not sought after by potential employers

a)

True

b)

False

8.

T/F Informational listening entails listening to comprehend and retain information.

a)

False

b)

True

9.

T/F Critical listening entails listening to analyze or evaluate a message based on information presented verbally and information that can be inferred from context.

a)

False

b)

True

10.

T/F Empathetic listening is to sympathize with what a speaker is thinking or feeling.

a)

False

b)

True