refusing to accept the standards of a person or organization

willingness to remove yourself from established norms

a journey fueled by improvements and adaptations

the first phase of the transformational cycle, when a need for change is recognized

the second phase of the transformational cycle, when resistance is produced and the old ways of thinking are challenge

the third phase of the transformation cycle, when the actual transformational process occurs

the fourth phase of the transformational cycle, when the changes made during transformation are implemented

period of no change

four forms of resistance that may be present during the transformational cycle, particularly during the uncertainty phase

one becomes too optimistic about their progression through the transformational cycle, causing them to underestimate

one becomes overwhelmed by the magnitude or complexity of the change process, causing erratic behavior

one feels fatigued and burnt out after long periods of high effort or resistance, causing a loss of momentum

one becomes stuck in a state of resistance to change during the transformational process, causing a loss of viability