Font size
WorksheetsT Level Y1_Unit 7 _Quiz 1_Types of Communication
Total questions: 15
Worksheet time: 14mins
Sharing of information between two or more people to reach a common understanding which results in a successful transmission of a message is called ____________
Communicating
Talking
Nudging
Comprehending
Good communication helps to (select all correct options)
Build relationships
Connect with others
Create barriers
Achieve Productivity
Poor communication can lead to _____________
Comprehension
Confusion
Collaboration
Coordination
__________ involves using physical cues or gestures to relay information to another person without using speech or words. This includes eye contact, body language, active listening and self-awareness
Nonverbal communication
Verbal communication
Written communication
Visual communication
The quality and effectiveness of verbal communication is depended upon the following skills (select all that's applicable)
Clarity
Tone
Body language
Gestures
Voice projections
It is said that 55% of all personal communication happens through (a)
The quality and effectiveness of non-verbal communication depends on how you use your
Posture, eye-contact, words and body language
Posture, gesture and body language
Grammar, posture and body language
Words and gestures
Categorise these images as good or poor body language
(a) communication can be used when you need to have an audit trail/log of the communication. (b) communication uses infographics, motion graphics, interactive content, and images to communicate information. (c) communication is the use of spoken words to convey thoughts, idea, and emotions while (d) communication uses physical cues or gestures to relay information.
This is an example of which type of communication
Verbal
Non-Verbal
Written
Visual
_______ is a type of communication where you receive and interpret a message during communication.
Listening
Reading
Speaking
Thinking
Arrange the five steps to adapting your communication style in the right order.
Establish who your audience is.
Consider what is on their minds.
Decide what they need to know.
Consider what you need them to think about
Decide on the best type of communication to deliver your message
At workplace, the smaller the size of the audience, the more is the need for a more formal context of speech, clear and concise information, a businesslike tone, direct and relevant facts.
True
False
An essential non-verbal skills which involves listening to another person, paraphrasing and reflecting back what they say so as to show the other person you are engaged in the conversation
Active Listening
Passive Listening
Conversation
Retaliation
Active Listening is based on the priciples of 3As- ______, ______ and ______
Attention, Award and Attitude
Attention, Attitude and Adjustment
Attention, Association and Accreditation
Attitude, Alliance and Adjustment
