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WorksheetsEva - Making Telephone Calls
Total questions: 20
Worksheet time: 34mins
A: Air Buzz Company. _________?
B: I would like to talk to Mr. Anton, please.
A: One moment, please. I will put you through to Mr. Anton.
Can you help me
How may I help you
What would you like to order
How do you do
A: ________?
B: It’s W-I-L-L-I-A-M.
Could you tell me, please
Could you help me, please
Could you call back later, please
Could you spell your name, please
A: Could you take a message?
B: ________.
Yes, it’s C-A-T-H-Y.
Yes, of course. I will get a pen.
I’ll call back later.
That’s OK. I’ll hold.
A: I’d like to speak to Mr. Khan, please.
B: Hold on. I will get him.
The underlined word has the same meaning with….
Wait
Touch
Hint
Bring
A: I’d like to speak to Mr. Charlie.
B: ________?
A: Mr. Thomas Hanks.
Where are you from
Who’s calling please
Will you hold
What should I do
A: I’m _______ she is in a meeting. Could you call back later?
B: All right, then.
Regret
Forget
Afraid
Tired
A: Mrs. Isna is out now. _______?
B: OK. Just tell her to call me back later. Thanks.
Can I give her a message
Would you like to leave a message
Would you like to wait until she finished her call
Could you tell Mrs Isna I rang?
A: Can I speak to Mr. David?
B: I’m sorry. _______.
He is available now
But Mr. David is on another line
I will transfer you to Mr. David.
He is free at this time
“_______ Mr. Fendi and thank you for calling”.
Good morning
Good bye
How are you
How’s life
Could you hold on a ________, please? I will put you through to Mrs. Santi.
Time
Moment
Hour
Buzz
A: Sorry, could you please _________ that information? I didn’t have a pen handy.
B: Sure. It’s XXI Theater at 11 o’clock.
Review
Remind
Repeat
Rearrange
Who's calling please?
Asking for information.
Taking a messgae.
Leaving a message.
Asking the caller to wait.
Recalling ia caller.
…….. I speak to Mr. Ridho?
Never
Bring
Ask
Might
Could
Caller: Hello this is Ivan . . . . Could I speak to Mrs. Dessy please?
Receptionist: Sure.
I'm from BATARA BANK.
May I leave a message.
I can’t hear your voice.
Who am I talking with?
Hello my name is Dessy.
Caller: Hello I'm Karen from Lotty the Italian restaurant. . . . . .
Call receiver: I'm so sorry that extension is busy at this moment.
May I speak to that extension?
Could you connect me to the extension 24?
Do you know the extension 24?
I'll connect you to extension 24.
I am on 24 extension.
Calling : …….
mengambil
melarang
menelepon
mencurigai
memesan
…………… : mengeja
handling
spelling
carving
sending
entertaining
Leaving : …….
meninggalkan
menulis
menunggu
menangguhkan
meragukan
Busy : ……..
Active
Idle
Engaged
Switch
unpreserved
Three following expression is used for leaving or taking a message, EXCEPT…
Can I leave a message?
Could I take a message?
What is your number please?
Could you spell your name please, I will give the message to Mr. Jeremy.
Could you make sure he gets My message?
