Font size
WorksheetsOrganizational Communication
Total questions: 20
Worksheet time: 12mins
What is organizational communication?
The process through which people construct, manage and interpret behavior and symbols through interaction within and across particular organizational contexts
What are the key features in organizational communication, except
Structure
Clarity, feedback, openness, and trust
Links to external environment
Communication network
What's the most effective way to structure organizational communication?
Embracing a little chaos and flexibility in roles
Adopting a completely flat organizational structure
Empowering employees to define their own reporting lines
Establishing clear hierarchies and roles with different levels of power and status
What are the components of organizational culture?
Vocabularies
Goals
Stories
Vision
Vocabularies is one of the components from organizational culture.
Choose the types of languages that best describe organizational culture.
Feminine language
Hierarchical language
Masculine language
Body language
What are corporate stories in organizational culture?
Stories shared within a organizations to convey its values, history, and style.
Biographies of famous business leaders
Official documents outlining company policies and procedures
Fictional stories created by employees for entertainment purposes
When Choi first met Kevin, Kevin claimed that he's hardworking, "I'm very hardworking, if you need extra help around here, just hit me up." In the situation, the type of stories being exhibited is:
Corporate stories
Collegial stories
Personal stories
Which of the following are considered as rites?
Rites of integration, rites of passage, renewal rites, conflict resolution rites
Rites of integration, rites of passage, conflict resolution rites, renewal rites, rites of acknowledgement
Rites of passage, rites of integration, renewal rites, rites of altruism, rites of acknowledgement, rites of blame and praise
Rites of passage, rites of integration, renewal rites, rites of acknowledgement, rites of blame and praise, conflict resolution rites
Ehsan Corporation hosted a festive annual dinner in December.
What type of rituals is depicted in this scenario?
Task rituals
Personal rituals
Social rituals
Organization rituals
Choose the best option that reflects personal rituals.
A police officer asking, 'May I see your license please?'
ABC company provides a lounge area for the workers to decompress and socialize.
Every morning, Alia eats cereal while checking her emails before heading off to work.
Roles and rules are some of the components for structures.
What are the other two?
Objectives
Policies
Responsibilities
Communication networks
Why are roles in organizational communication so crucial?
Roles in organizational communication are crucial for defining responsibilities, improving efficiency, promoting accountability, and ensuring clear lines of communication.
Roles in organizational communication are crucial for promoting secrecy and lack of accountability
Roles in organizational communication are crucial for decreasing efficiency and productivity
Roles in organizational communication are crucial for creating confusion and chaos
Why is it important to standardize rules in organizational communication?
To ensure consistency, clarity, and efficiency in the exchange of information, and to avoid misunderstandings, conflicts, and errors in communication
Because it's fun and exciting
To make communication more interesting
Creating chaos and confusion in the workplace
What are the two types of rules used in organizational communication?
Rules of life
Self-constructed rules
Regulative rules
Constitutive rules
Why is it important for us to maintain a good work-life balance?
It is not important to maintain a work-life balance, as long hours at work lead to success
To reduce the monotony of work life
To reduce the level of stress among the employees
To reduce turnovers in organizations
What is the best guideline for effective communication in an organization?
Balance investments in work and the rest of your life
Use the same channel for all types of communication
Avoid clarity and active listening
Manage personal relationships on the job
A manager gives an order to the employees. What type of communication network is this?
Upward communication
Downward communication
Horizontal communication
Informal communication called grapevine
Communication networks are one part of structures in organizational communication.
Pick the correct components of communication networks.
Upward communication
Horizontal communication
informal called grapevine
Vertical communication
What do you think policies are?
Policies are a type of insurance coverage for individuals
Policies are a type of software used for data analysis
Policies are a type of musical composition
Policies are a formal statement of practices that reflect and uphold the overall culture of an organization
How can you effectively balance personal relationships in the workplace?
Consider emotions when making decisions
Foster positive interactions and relationships with colleagues
Establish boundaries between personal and professional life
Avoid gossiping and spreading rumors about coworkers
