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Purposive Communication

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

What does the success of all the functions of management depend upon?

a)

A. Effective communication

b)

D. Advanced technology

c)

B. Efficient planning

d)

C. Skilled workforce

2.

What is the process of converting the idea, thinking or any other component of message into symbols, words, actions, diagram etc. called?

a)

C. Sender

b)

D. Encoding

c)

B. Media

d)

A. Decoding

3.

What is the medium, passage or route through which encoded message is passed by the sender to the receiver called?

a)

A. Noise

b)

D. Receiver

c)

B. Media

d)

C. Feedback

4.

What is translating the encoded message into language understandable by the receiver called?

a)

D. Noise

b)

A. Decoding

c)

B. Sender

d)

C. Feedback

5.

What is the response by the receiver called?

a)

A. Noise

b)

B. Media

c)

D. Receiver

d)

C. Feedback

6.

What is the hindrance in the process of communication called?

a)

B. Media

b)

A. Noise

c)

C. Feedback

d)

D. Receiver

7.

What are the two types of verbal communication mentioned in the text?

a)

D. Private and Public

b)

B. Visual and Non-Verbal

c)

A. Oral and Written

d)

C. Formal and Informal

8.

What does oral communication involve?

a)

D. Visual communication

b)

C. Verbal communication

c)

B. Non-verbal communication

d)

A. Written communication

9.

What is written communication generally used for?

a)

C. When the audience is unknown

b)

D. When the audience is uninterested

c)

B. When the audience is nearby

d)

A. When the audience is at a distance

10.

What is non-verbal communication often referred to as?

a)

B. Body language

b)

C. Oral communication

c)

D. Written communication

d)

A. Visual communication

11.

What does formal communication include?

a)

D. Gossip

b)

C. Private discussions

c)

B. Official conferences and meetings

d)

A. Free and unrestrained communication

12.

What does informal communication include?

a)

A. Official conferences and meetings

b)

B. Free and unrestrained communication

c)

C. Public discussions and Seminars

d)

D. Gossip

13.

What does visual communication include?

a)

A. Pictorial representations

b)

B. Body language

c)

C. Oral communication

d)

D. Written communication

14.

What is the tone of formal communication?

a)

C. Rigid and inflexible

b)

D. Precise and rigid

c)

B. Straightforward and official

d)

A. Casual and informal

15.

4. Which of the following is an example of nonverbal communication?

a)

a) Speaking

b)

b) Writing a letter

c)

c) Making eye contact

d)

d) Sending an email

16.

Which type of communication involves the use of written words or symbols to convey a message?

a)

a) Verbal communication

b)

b) Nonverbal communication

c)

c) Oral communication

d)

d) Written communication

17.

In the communication process, what does feedback refer to?

a)

The medium used to convey the message

b)

The response or reaction to the message

c)

The encoding of the message

d)

The context of the message

18.

What kind of communication is exemplified in the following exchange according to communication channel?

Person A: “I’ll meet you at the cafe at 6.”

Person B: “Sounds good, see you then!”

a)

Written communication

b)

Oral communication

c)

Formal communication

d)

Informal communication

19.

Which communication type is displayed in the following dialogue:

Person A: Sharing a presentation with colleagues

Person B: “I think we should focus on the third point.”

a)

Group communication

b)

Verbal communication

c)

Visual communication

d)

Interpersonal communication

20.

Which type of communication according to purpose is exemplified by the following dialogue:

Manager: “Please submit your report by Friday, 5 PM.”

Employee: “Understood, I’ll make sure to meet the deadline.”

a)

Formal communication

b)

Informal communication

c)

Corporate communication

d)
Informative communication