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WorksheetsCOMMUNICATION SKILLS
Total questions: 15
Worksheet time: 12mins
WHAT IS THE PROCESS OF EXCHANGING INFORMATION AND MEANING BETWEEN INDIVIDUALS OR GROUPS CALLED
COMMUNICATION
NEGOTIATION
PERSUASION
PRESENTATION
WHICH OF THE FOLLOWING IS AN EXAMPLE OF NON-VERBAL COMMUNICATION
SPEAKING
WRITING
USING HAND GESTURES
SEND AN EMAIL
WHAT DOES ACTIVE LISTENING INVOLVE
INTERRUPTING THE SPEAKER
FOCUSING ON YOUR RESPONSE
AVOIDING EYE CONTACT
PAYING ATTENTION AND UNDERSTANDING THE SPEAKER
WHICH OF THE FOLLOWING IS AN EXAMPLE OF WRITTEN COMMUNICATION
HAVING A CONVERSATION
SENDING A TEXT MESSAGE
MAKING A PHONE CALL
ATTENDING A MEETING
WHAT IS EMPATHY
UNDERSTANDING AND SHARING THE FEELINGS OF OTHERS
CONVINCING OTHERS TO AGREE YOUR POINT OF VIEW
IGNORING THE EMOTIONS OF OTHERS
ALL OF THE ABOVE
WHAT ARE INTERPERSONAL SKILLS
SKILLS USED IN COMMUNICATION
SKILLS USED IN NON VERBAL COMMUNICATION
SKILLS USED IN ONE-ON-ONE INTERACTIONS
SKILLS USED IN PUBLIC SPEAKING
WHICH COMMUNICATION SKILL INVOLVES EXPRESSING IDEAS EFFECTIVELY THROUGH WRITING
VERBAL COMMUNICATION
NON VERBAL COMMUNICATION
LISTENING SKILLS
WRITTEN COMMUNICATION
WHICH COMMUNICATION SKILL INVOLVES USING BODY LANGUAGE AND FACIAL EXPRESSIONS
VERBAL COMMUNICATION
NON VERBAL COMMUNICATION
LISTENING SKILLS
WRITTEN COMMUNICATION
NON VERBAL CUES INCLUDE
EYE CONTACT
OPEN ARMS
NODDING
ALL OF THE ABOVE
WHICH OF THE FOLLOWING IS A BARRIER TO COMMUNICATION
MESSAGE IS NOT CLEAR
NOT LISTENING
LACK OF LANGUAGE SKILLS
ALL OF THE ABOVE
LISTENING TO SOMEONE'S OPINION MEANS YOU HAVE TO CHANGE YOUR BELIEFS
TRUE
FALSE
WHICH OF THESE IS NOT A COMMUNICATION SKILL
LAUGHING
SWIMMING
ASKING QUESTIONS
IF YOU WANT TO COMPLAIN, WHAT'S THE BEST WAY TO BEHAVE
STAY CALM, STICK TO YOUR POINT
GET VERY ANGRY
GET READY TO CRY
IF YOU NEED TO MAKE A PHONE CALL FOR INFORMATION WHAT COULD YOU DO BEFORE CALL
PREPARE YOUR QUESTIONS
BRUSH YOUR TEETH
MAKE A COFFE
YOU HAVE A DISCUSSION WITH A FRIEND ABOUT POLITICS. YOU DON'T AGREE WITH THEM. WHAT SHOULD YOU DO
CHANGE THE SUBJECT
SAY WHAT YOU BELIEVE
GET ANGRY WITH YOUR FRIEND
