WorksheetsDebit card, PNC bank.
Total questions: 10
Worksheet time: 4mins
The first thing that we should do when our debit card is lost?
Look for it.
Ignore it.
Block the card by calling or online.
Call check all the transactions, and report it.
How I could report a card lost/stolen?
Just calling us.
With a call, voice and at a branch.
With a call, voice and online banking.
With a call, online and at a branch.
If my debit card it's damaged the card is going to be the same?
Yes, the whole card.
No, it's going to change the expiration date and the number.
Yes, only the color is going to be different.
No, it's going to change the expiration date and the CVV.
How to report on the app?
1) Log out to the PNC Mobile App.
2) Tap the menu icon (three lines), then tap Cards.
3) Tap Card Actions.
4) Tap Report a Card Lost or Stolen and begin filing your report.
1) Log in to the PNC Mobile App.
2) Tap the menu icon (three lines), then tap Cards.
4) Tap Report a Card Lost or Stolen and begin filing your report.
1) Log in to the PNC Mobile App.
2) Tap the menu icon (three lines), then tap Cards.
3) Tap Card Actions.
4) Tap Report a Card Lost or Stolen and begin filing your report.
1) Log in to the PNC Mobile App.
2) Tap the menu icon (three lines), then tap Cards.
3) Tap Card Actions.
4) Tap Report a Card Lost or Stolen and begin filing your report.
5) Finally, call us.
How can I get a new debit card in the PNC Mobile App?
1) Navigate to the Loans tab.
2) Swipe to select the lost card (if there are multiple cards).
3) Tap Card Actions.
4) Tap either Report a Card Lost or Stolen or Request a Replacement Card.
1) Navigate to the Cards tab.
2) Swipe to select the lost card (if there are multiple cards).
3) Tap Card Actions.
4) Tap either Report a Card Lost or Stolen or Request a Replacement Card
1) Navigate to the Cards tab.
2) Swipe to select the last transaction (if there are multiple transactions).
3) Tap Card Actions.
4) Tap either Report a Card Lost or Stolen or Request a Replacement Card
1) Navigate to the Cards tab.
2) Swipe to select the lost card (if there are multiple cards).
3) Tap Credit Card Actions.
4) Tap either Report a Card Lost or Stolen or Request a Replacement Card
How can I get a new debit card?
Mobile app, call us and Online banking.
Voice and online banking.
Mobile app, call us, online banking and at a branch.
Mobile app, call us, at a branch, online and voice banking.
What I should do if someone stole my debit card?
Post about it on social media to see if anyone has seen the thief.
Wait and see if the thief returns the card.
Contact us to report the theft and cancel the credit card, then monitor your account for unauthorized transactions.
Contact us to report the theft and cancel the card, then monitor your account for unauthorized transactions.
How can I get a new debit card in Online Banking?
1) Navigate to the Customer Service tab.
2) Under the Manage Accounts section, select Debit Card Services.
3) Click Debit/ATM Card Services & Resources.
4) Under the Debit/ATM Card Maintenance section, select either Report Card Lost or Stolen or Replace Damaged Card.
1) Navigate to the Customer Service tab.
2) Under the Manage Accounts section, select Debit Card Services.
3) Click Credit/ATM Card Services & Resources.
4) Under the Credit/ATM Card Maintenance section, select either Report Card Lost or Stolen or Replace Damaged Card.
1) Navigate to the Savings Service tab.
2) Under the Manage Accounts section, select Debit Card Services.
3) Click Debit/ATM Card Services & Resources.
4) Under the Debit/ATM Card Maintenance section, select either Report Card Lost or Stolen or Replace Damaged Card.
1) Navigate to the Customer Service tab.
2) Under the Manage Accounts section, select Credit Card Services.
3) Click Debit/ATM Card Services & Resources.
4) Under the Debit/ATM Card Maintenance section, select either Report Card Lost or Stolen or Replace Damaged Card.
If I request a new debit card is has a cost?
Yes, 100 dls.
No, it's free.
It depends on the case.
It depends on the money that you have.
How to report on online banking?
1) Call us.
2) Log in to PNC Online Banking.
3) Click the Customer Service tab.
4) In the Debit Card Accounts section, select Report Lost or Stolen Card.
5) Select the appropriate account to begin filing the report.
1) Log in to PNC Online Banking.
2) Click the Customer Service tab.
3) In the Debit Card Accounts section, select Report Lost or Stolen Card.
4) Select the appropriate account to begin filing the report.
1) Log in to PNC Online Banking.
2) Click the Checking account tab.
3) In the Debit Card Accounts section, select Report Lost or Stolen Card.
4) Select the appropriate account to begin filing the report.
1) Log in to PNC Online Banking.
2) Click the Customer Service tab.
3) In the Credit Card Accounts section, select Report Lost or Stolen Card.
4) Select the appropriate account to begin filing the report.
