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Worksheets

AC-On the phone

Total questions: 21

Worksheet time: 11mins

Name
Class
Date
1.

Hello, you've reached McDonald's...

a)

Sharon talking. How can I help you?

b)

Sharon speaking. How I can help you?

c)

Sharon speaking. How can I help you?

d)

Sharon talking. How can I help you?

2.

......................................... I please speak to your boss?

a)

Could

b)

Did

c)

Do

d)

Cloud

3.

Transalte: "Qui truca?"

_ _ _ '_ _ _ _ _ _ _ _ ?

(a)  

4.

When are you ____________ (tornar)?

a)

going soon

b)

return

c)

coming soon

d)

coming back

5.

_______ I _______ a message?

a)

Can / leave

b)

Could / left

c)

Can / give

d)

Can / cry

6.

Could you please .............................. your phone number?

a)

tell me

b)

arrange me

c)

say me

d)

talk me

7.

Translate: "Podria si us plau dir-me el seu número de telèfon"?

(a)  

8.

Please, (a)   (espera) a moment.

9.

I am ....................... you ........................ .

a)

putting / to

b)

messaging / you

c)

putting / through

d)

messaging / two

10.

I am ................................ you ........................... ("et passo","t'estic passant").

(a)  

11.

Could you please .......................(agafar) a message?

a)

put

b)

take

c)

make

d)

listen

12.

Translate: "Podries repetir això, si us plau?"

(a)  

13.

(a)   the phone ("penjar el telèfon")

14.

freeze _________ : be unable to think of anything to say, especially because you

are nervous

a)

down

b)

out

c)

up

d)

in

15.

think (a)   : carefully consider the possible results of doing something

16.

write (a)   : record information on paper

17.

slow _________ : reduce the speed at which something happens, e.g. you speak

a)

down

b)

up

c)

freeze

d)

through

18.

Practice leaving

your number, by saying it (a)   (en veu alta)

to yourself slowly.

19.

pick ____ the phone (agafar el telèfon)

a)

down

b)

through

c)

up

d)

call

20.

LISTENING

Taking A Telephone Message 2 - Elementary Listening Test (youtube.com) (0:20-0:29)

Hello . ...................... I .................. to Wendy?

_ _ _ _ _ _ _ _ _ _ _ ?

(a)  

21.

LISTENING

Taking A Telephone Message 2 - Elementary Listening Test (youtube.com) (0:29-0:34)

I am afraid she is not in right now. (a)   ?