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Worksheetsemployability skills SW L6 S23
Total questions: 20
Worksheet time: 10mins
Grooming is a term associated with?
Time management
Problem solving
Neat and clean appearance
Self-management
In comparison to small group communication, in an organization communication;
Feedback is easier and more immediate
Communication roles are more formal
Messages can be better adapted to the specific needs of the receiver.
People are closer to one another in space.
Which among the following is not a language skill?
Listening
Negotiation
Speaking
Writing
Work reporting and leaving time is a private and personal matter that should not be discussed by anyone at place of work?
True
False
Skimming is done through the following except?
Noting bold prints.
Reading just few words.
Reading to find specific information.
Familiarizing with reading materials.
Which of the following is the best definition of empathy?
Feeling what someone else is feeling.
Feeling sorry for another.
Feeling sympathy for another.
Feeling that you want to help another.
Which of the following is not a self-management skill?
Problem solving
Bargaining
Understanding self
Confidence building
The best way to negotiate a good outcome is to
Play hardball.
Master tactics.
Prepare thoroughly.
Help your counterpart get what s/he wants.
What is the key difference between sympathy and empathy?
Sympathy involves feeling sorry for another, while empathy involves feeling what someone else is feeling.
Sympathy involves feeling what someone else is feeling, while empathy involves feeling sorry for another.
Sympathy involves wanting to help another, while empathy involves feeling what someone else is feeling.
Sympathy involves feeling what someone else is feeling, while empathy involves wanting to help another.
What is an effective strategy for successful negotiation?
Play hardball and use aggressive tactics.
Master negotiation tactics and techniques.
Thoroughly prepare and help your counterpart get what they want.
Be passive and agree to all terms proposed by the other party.
How does communication in small groups differ from communication in organizations?
Feedback is easier and more immediate in small groups.
Communication roles are more formal in small groups.
Messages can be better adapted to the specific needs of the receiver in small groups.
People are closer to one another in space in small groups.
What is the importance of active listening in effective communication?
It helps in formulating quick responses.
It ensures that the speaker feels heard and understood.
It allows the listener to interrupt and share their own thoughts.
It is not necessary for effective communication.
What is the role of body language in communication?
It has no impact on the message being conveyed.
It can contradict or reinforce verbal communication.
It is only important in written communication.
It is only relevant in formal settings.
How can one improve their negotiation skills?
By being aggressive and dominating the conversation.
By avoiding eye contact during negotiations.
By actively listening to the other party's needs.
By not preparing in advance for the negotiation.
What is the significance of non-verbal communication in a conversation?
It has no impact on the message being conveyed.
It can contradict or reinforce verbal communication.
It is only important in written communication.
It is only relevant in formal settings.
Which of the following is a key element of effective negotiation?
Being passive and agreeing to all terms proposed by the other party.
Mastering negotiation tactics and techniques.
Playing hardball and using aggressive tactics.
Not preparing in advance for the negotiation.
What is the role of feedback in improving communication?
Feedback is not necessary for effective communication.
Feedback helps in understanding the speaker's emotions.
Feedback ensures that the listener feels heard and understood.
Feedback should only be given by the speaker, not the listener.
What is the importance of active listening in effective communication?
It helps in formulating quick responses.
It ensures that the speaker feels heard and understood.
It allows the listener to interrupt and share their own thoughts.
It is not necessary for effective communication.
What is the key difference between sympathy and empathy?
Sympathy involves feeling sorry for another, while empathy involves feeling what someone else is feeling.
Sympathy involves feeling what someone else is feeling, while empathy involves feeling sorry for another.
Sympathy involves wanting to help another, while empathy involves feeling what someone else is feeling.
Sympathy involves feeling what someone else is feeling, while empathy involves wanting to help another.
What is the role of body language in communication?
It has no impact on the message being conveyed.
It can contradict or reinforce verbal communication.
It is only important in written communication.
It is only relevant in formal settings.
