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WorksheetsICT Communications Lesson 5 - Test Prep
Total questions: 34
Worksheet time: 17mins
What should you do if you receive an e-mail attachment that you were not expecting?
Do not open the attachment until you can verify that it was meant for you and is legitimate.
Delete the e-mail containing the attachment.
Forward the e-mail to a friend or family member with a request to open and check the attachment for you.
Open the attachment.
Which of the following is part of the standard TCP/IP set of protocols and is a common way to send and receive messages across the Internet?
netiquette
calendar
PIM
Which term describes an online contacts list that contains the names, phone numbers and e-mail addresses of the people to whom you want to send e-mail messages?
Address book
Calendar
Instant message
Malware
In which component of an e-mail message should you enter the main topic of your message using brief, descriptive, relevant words?
body
subject
recipient
attachment
Sarah is viewing her e-mail inbox. There is an unopened e-mail from a person that she does not recognize. There is a small symbol next to it, indicating an attachment has been included. The subject is "Urgent, open now!" What should she do?
Open the attachment
Forward the e-mail to a friend or family member with a request to open and check the attachment for you.
Delete the e-mail containing the attachment.
Do not open the attachment until she can verify that it was meant for her and is legitimate.
Kristin received an e-mail message from her teacher. She wants to respond to the message and also include a text file of her homework. Which of the following will Kristin perform first?
forward
new message
reply
attach
Mr. Simmons wants to send a welcome message by e-mail to all of his students' parents. As a computer teacher, he understands the value of digital privacy. What can he use to send the e-mail message without each parent seeing all of the other parent e-mail addresses?
Bcc
Cc
reply to all
forward
Felix is composing an e-mail to send out to businesses near his school. He is hoping they will agree to become sponsors for the school Robotics team. How should he present the information in a professional manner?
The e-mail message should be written with a respectful and restrained tone.
The e-mail message should contain a lot of emoticons.
The e-mail message should be written using all capital letters.
The e-mail message should be written in a casual, joking style to convey a feeling of friendliness.
Which example uses the proper format for an e-mail address?
What is an e-mail attachment?
A separate file that you can send along with an e-mail message
The wording that you type in the body of your e-mail when you reply to the original sender
The wording that you type in the body of an e-mail when you forward a message to another student.
The text of an e-mail message that you copy into a separate file and save
Bethany has sent several e-mails to her class partner regarding their project. Her partner, Alex, is also a close friend. They exchange several e-mails a day regarding a variety of topics. Where can Bethany label the e-mail so that Alex knows the topic of the e-mail is about their project and related details?
Bcc
Recipient
Attachment
Subject
Which term describes a graphical display that shows planned special events, that is typically included in most email clients?
Address book
Journal
Task list
Calendar
Which e-mail activity should you perform if you want to send a copy of a message to a user who did not receive the original message?
Reply
Blind copy
Forward
Reply All
Which of the following is part of the standard TCP/IP set of protocols, and is a standard way to send and receive messages across the Internet?
Address book
Calendar
Snail mail
Carly is trying to decide between e-mail services. Option A offers basic e-mail service. Option B offers basic e-mail service as well as typical additional features including an address book, calendar and:
an inbox
file attachments
5 gigabytes of cloud storage space.
instant messaging.
Which e-mail activity should you perform if you want to answer an e-mail message and ensure that the other recipients who were copied on the original message receive your answer?
Reply All
Forward
Blind copy
Reply
Maria is teaching her grandmother how to send e-mail. The e-mail that her grandmother has tried to send is not working. Maria looks at the way her grandmother has formatted the e-mail address and realizes it is not formatted correctly. Which of the following formats would Maria recommend to her grandmother?
maria123@gmail.com
maria123@.com
www.maria123.com
http://www.maria123.com
Which statement best describes a professional and appropriate e-mail communication?
The e-mail message is written in a casual, joking style to convey a feeling of friendliness.
The e-mail message is written with a respectful and restrained tone.
The e-mail message contains a lot of emoticons such as :-).
The e-mail message is written using all capital letters.
Mr. Stevens has the following e-mail address: mrstevens@mail.net. Which part of this e-mail address identifies the Internet Service Provider (ISP) through which you can access his e-mail?
mail.net
mrstevens@
mrstevens@mail.net
.net
You are creating a new e-mail message. Which component tells the e-mail client where to send your e-mail message?
subject field
sender address
recipient address
attachment
Which statement about spam is true?
Spam is a type of scam in which an e-mail pretends to be from a trusted source or institution in order to trick you into revealing personal information.
Spam is a type of e-mail attachment that opens automatically when you open the e-mail message.
Spam is unwanted junk e-mail that may contain malware.
Spam is another term for e-mail that contains no attachments.
Which of the following is an additional e-mail feature that may be included with an e-mail service provider?
Sending e-mail
File attachments
Receiving e-mail
Instant messaging
Which part of an e-mail address identifies the Internet Service Provider (ISP) through which you can access e-mail?
The entire e-mail address does this.
The domain name
The user name
The @ symbol
Horatio is creating an e-mail to send to his professor regarding an assignment that was due while he was absent. He wants to include the assignment as a word-processing file in his e-mail. What is the name of this separate file that you can send along with an e-mail message?
Subject
Attachment
Bcc
Forward
Bao is explaining e-mail to a student who was absent on the day of the lecture. The student wants a quick explanation before class begins. How would he summarize e-mail in one sentence?
E-mail messages are delivered electronically across the Internet through various servers.
E-mail messages are typically delivered electronically via Bcc based on subject.
E-mail messages take an average of 2 to 3 days to reach their destination which is quicker and more popular than traditional mail.
E-mail messages are delivered electronically across the Internet as file attachments.
Sharon has received the volleyball season schedule from her coach via e-mail. She wants to send the same e-mail to her family members so that they know when her team is playing. Which e-mail activity should Sharon perform to send a copy of the e-mail to her family members?
Forward
Blind copy
Reply
Reply All
Which e-mail activity should you perform when do not want the recipients to see each others names and addresses?
Reply All
Forward
Blind copy
Reply
Which choice describes some functions that e-mail offers?
You can create Web pages and post them to the Internet.
You can watch videos on the Internet.
You can send and reply to messages over the Internet.
You can read Web pages on the Internet.
In which component of an e-mail message includes a file that you are sending to another person?
Recipient
Subject
Body
Attachment
Which e-mail activity should you perform if you want to answer an e-mail message and ensure that the other recipients who were copied on the original message receive your answer?
Forward
Reply
Reply All
Copy
Glenn wants to send a PDF of his homework assignment to his teacher. What icon should he look for that will allow him to add the file to his email message?
Link in a chain
Smiley face
Push pin
Paperclip
What term describes a graphical display showing planned special events, commonly found in most email clients?
journal
task list
calendar
address book
Which choice describes some functions that email offers?
You can send and reply to messages over the Internet
You can read web pages on the Internet
You can create web pages and post them to the Internet
You can watch videos on the Internet
What is the code of acceptable behaviors that users should follow when communicating online?
Blogging
Spam
Netiquette
Uploading
