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ICT Communications Lesson 5 - Test Prep

Total questions: 34

Worksheet time: 17mins

Name
Class
Date
1.

What should you do if you receive an e-mail attachment that you were not expecting?

a)

Do not open the attachment until you can verify that it was meant for you and is legitimate.

b)

Delete the e-mail containing the attachment.

c)

Forward the e-mail to a friend or family member with a request to open and check the attachment for you.

d)

Open the attachment.

2.

Which of the following is part of the standard TCP/IP set of protocols and is a common way to send and receive messages across the Internet?

a)

e-mail

b)

netiquette

c)

calendar

d)

PIM

3.

Which term describes an online contacts list that contains the names, phone numbers and e-mail addresses of the people to whom you want to send e-mail messages?

a)

Address book

b)

Calendar

c)

Instant message

d)

Malware

4.

In which component of an e-mail message should you enter the main topic of your message using brief, descriptive, relevant words?

a)

body

b)

subject

c)

recipient

d)

attachment

5.

Sarah is viewing her e-mail inbox. There is an unopened e-mail from a person that she does not recognize. There is a small symbol next to it, indicating an attachment has been included. The subject is "Urgent, open now!" What should she do?

a)

Open the attachment

b)

Forward the e-mail to a friend or family member with a request to open and check the attachment for you.

c)

Delete the e-mail containing the attachment.

d)

Do not open the attachment until she can verify that it was meant for her and is legitimate.

6.

Kristin received an e-mail message from her teacher. She wants to respond to the message and also include a text file of her homework. Which of the following will Kristin perform first?

a)

forward

b)

new message

c)

reply

d)

attach

7.

Mr. Simmons wants to send a welcome message by e-mail to all of his students' parents. As a computer teacher, he understands the value of digital privacy. What can he use to send the e-mail message without each parent seeing all of the other parent e-mail addresses?

a)

Bcc

b)

Cc

c)

reply to all

d)

forward

8.

Felix is composing an e-mail to send out to businesses near his school. He is hoping they will agree to become sponsors for the school Robotics team. How should he present the information in a professional manner?

a)

The e-mail message should be written with a respectful and restrained tone.

b)

The e-mail message should contain a lot of emoticons.

c)

The e-mail message should be written using all capital letters.

d)

The e-mail message should be written in a casual, joking style to convey a feeling of friendliness.

9.

Which example uses the proper format for an e-mail address?

a)

http://www.charles678.com

c)

Charles678@.com

d)

www.charles678.com

10.

What is an e-mail attachment?

a)

A separate file that you can send along with an e-mail message

b)

The wording that you type in the body of your e-mail when you reply to the original sender

c)

The wording that you type in the body of an e-mail when you forward a message to another student.

d)

The text of an e-mail message that you copy into a separate file and save

11.

Bethany has sent several e-mails to her class partner regarding their project. Her partner, Alex, is also a close friend. They exchange several e-mails a day regarding a variety of topics. Where can Bethany label the e-mail so that Alex knows the topic of the e-mail is about their project and related details?

a)

Bcc

b)

Recipient

c)

Attachment

d)

Subject

12.

Which term describes a graphical display that shows planned special events, that is typically included in most email clients?

a)

Address book

b)

Journal

c)

Task list

d)

Calendar

13.

Which e-mail activity should you perform if you want to send a copy of a message to a user who did not receive the original message?

a)

Reply

b)

Blind copy

c)

Forward

d)

Reply All

14.

Which of the following is part of the standard TCP/IP set of protocols, and is a standard way to send and receive messages across the Internet?

a)

E-mail

b)

Address book

c)

Calendar

d)

Snail mail

15.

Carly is trying to decide between e-mail services. Option A offers basic e-mail service. Option B offers basic e-mail service as well as typical additional features including an address book, calendar and:

a)

an inbox

b)

file attachments

c)

5 gigabytes of cloud storage space.

d)

instant messaging.

16.

Which e-mail activity should you perform if you want to answer an e-mail message and ensure that the other recipients who were copied on the original message receive your answer?

a)

Reply All

b)

Forward

c)

Blind copy

d)

Reply

17.

Maria is teaching her grandmother how to send e-mail. The e-mail that her grandmother has tried to send is not working. Maria looks at the way her grandmother has formatted the e-mail address and realizes it is not formatted correctly. Which of the following formats would Maria recommend to her grandmother?

a)

maria123@gmail.com

b)

maria123@.com

c)

www.maria123.com

d)

http://www.maria123.com

18.

Which statement best describes a professional and appropriate e-mail communication?

a)

The e-mail message is written in a casual, joking style to convey a feeling of friendliness.

b)

The e-mail message is written with a respectful and restrained tone.

c)

The e-mail message contains a lot of emoticons such as :-).

d)

The e-mail message is written using all capital letters.

19.

Mr. Stevens has the following e-mail address: mrstevens@mail.net. Which part of this e-mail address identifies the Internet Service Provider (ISP) through which you can access his e-mail?

a)

mail.net

b)

mrstevens@

c)

mrstevens@mail.net

d)

.net

20.

You are creating a new e-mail message. Which component tells the e-mail client where to send your e-mail message?

a)

subject field

b)

sender address

c)

recipient address

d)

attachment

21.

Which statement about spam is true?

a)

Spam is a type of scam in which an e-mail pretends to be from a trusted source or institution in order to trick you into revealing personal information.

b)

Spam is a type of e-mail attachment that opens automatically when you open the e-mail message.

c)

Spam is unwanted junk e-mail that may contain malware.

d)

Spam is another term for e-mail that contains no attachments.

22.

Which of the following is an additional e-mail feature that may be included with an e-mail service provider?

a)

Sending e-mail

b)

File attachments

c)

Receiving e-mail

d)

Instant messaging

23.

Which part of an e-mail address identifies the Internet Service Provider (ISP) through which you can access e-mail?

a)

The entire e-mail address does this.

b)

The domain name

c)

The user name

d)

The @ symbol

24.

Horatio is creating an e-mail to send to his professor regarding an assignment that was due while he was absent. He wants to include the assignment as a word-processing file in his e-mail. What is the name of this separate file that you can send along with an e-mail message?

a)

Subject

b)

Attachment

c)

Bcc

d)

Forward

25.

Bao is explaining e-mail to a student who was absent on the day of the lecture. The student wants a quick explanation before class begins. How would he summarize e-mail in one sentence?

a)

E-mail messages are delivered electronically across the Internet through various servers.

b)

E-mail messages are typically delivered electronically via Bcc based on subject.

c)

E-mail messages take an average of 2 to 3 days to reach their destination which is quicker and more popular than traditional mail.

d)

E-mail messages are delivered electronically across the Internet as file attachments.

26.

Sharon has received the volleyball season schedule from her coach via e-mail. She wants to send the same e-mail to her family members so that they know when her team is playing. Which e-mail activity should Sharon perform to send a copy of the e-mail to her family members?

a)

Forward

b)

Blind copy

c)

Reply

d)

Reply All

27.

Which e-mail activity should you perform when do not want the recipients to see each others names and addresses?

a)

Reply All

b)

Forward

c)

Blind copy

d)

Reply

28.

Which choice describes some functions that e-mail offers?

a)

You can create Web pages and post them to the Internet.

b)

You can watch videos on the Internet.

c)

You can send and reply to messages over the Internet.

d)

You can read Web pages on the Internet.

29.

In which component of an e-mail message includes a file that you are sending to another person?

a)

Recipient

b)

Subject

c)

Body

d)

Attachment

30.

Which e-mail activity should you perform if you want to answer an e-mail message and ensure that the other recipients who were copied on the original message receive your answer?

a)

Forward

b)

Reply

c)

Reply All

d)

Copy

31.

Glenn wants to send a PDF of his homework assignment to his teacher. What icon should he look for that will allow him to add the file to his email message?

a)

Link in a chain

b)

Smiley face

c)

Push pin

d)

Paperclip

32.

What term describes a graphical display showing planned special events, commonly found in most email clients?

a)

journal

b)

task list

c)

calendar

d)

address book

33.

Which choice describes some functions that email offers?

a)

You can send and reply to messages over the Internet

b)

You can read web pages on the Internet

c)

You can create web pages and post them to the Internet

d)

You can watch videos on the Internet

34.

What is the code of acceptable behaviors that users should follow when communicating online?

a)

Blogging

b)

Spam

c)

Netiquette

d)

Uploading