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WorksheetsACOD Team Effectiveness and Relationships
Total questions: 10
Worksheet time: 5mins
Adjusting your ____________________ for the practice's cultural environment suggests you are aware of all the different cultural diversities of you customers.
Interpersonal style
Presentation style
work ethics
communication style
Having trust from those around you, suggests that you are competent in what you do, you display _________________ as seen by other staff members.
timely reactions
competent performance
rational performance
excellent product knowledge
Integrity means that you are ___________________ with others you deal with when seeking and gathering information.
assertive
collaborative
honest
reflective
There are many benefits from networking, which one (1) of the following would NOT be considered as a benefit:
reduced interpersonal relationship issues
increase levels of quality customer service
broader understanding of interpersonal relationships
increased time needed for communication tasks
A performance review will make comparisons between what was the original situation with what is currently happening. This will provide the necessary _____________ to those conducting the review.
solutions
documentation
targets
feedback
When a workplace environment is conducive to changes it leads to successful development and completion of work plans. It also engages individuals to incorporate ________________ as part of their team role.
skills and knowledge
authority
role plays
innovation
Leaders have the ability to influence, inspire and support others to be and perform to the best they can, meeting expected outcomes. Leadership is about _______________ that is, what a leader can do to help inspire others.
individualism
authority
people
aspirations
When actively encouraging team members to participate and take responsibility for team activities there are several steps that may be undertaken, which is NOT one of these steps?
provide feedback
identify opportunities and threats
ensure adequate resources
talk to the individuals concerned
Maintaining a culture of open communication where employers are encouraged to share their ideas and concerns, both positive and negative, gives employees the sense that they are;
empowered
responsible
valued
none of these
Providing feedback to team members encourages and enhances their efforts and contributions to the overall team. Feedback is more effective when it is:
nice
delivered
specific
specific and timely
