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Compliance Quiz FUN

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Ready to boost your business savvy? Dive into which CHC article for the scoop on Business Card Products!

a)

Small Business Products Home page

b)

Beneficial Owner page

c)

Blue for Business Credit Card Page

2.

Who's the go-to person for submitting an application? 🤔

a)

The business's number-cruncher (accountant)

b)

The office's jack-of-all-trades (administrative assistant)

c)

The partner in crime (spouse)

d)

The captain of the ship (business owner or official authorizing officer)

3.

Ready to jazz up your networking game? What's the secret sauce needed to whip up a dazzling Business Card Product application?

a)

Business Address

b)

Legal Business Name

c)

All of the Above

4.

Pop quiz! Which of these phrases isn't a thumbs-up for EIC?

a)

Enroll me

b)

You may process.

c)

Sure, please do so

d)

Yeah sure, why not?

5.

Imagine you're on a thrilling adventure as a customer service hero, and you receive a call from a brave Small Business owner. They reveal their business is structured as a mighty corporation, but alas, they don't have their EIN. What's your super move?

a)

With a wave of your magic wand, you suggest changing the business structure, making the EIN a tale of the past.

b)

Promise to call back on another quest to add the EIN to their account at a later date.

c)

Tell the Business owner that the EIN is but a myth and proceed with the app.

d)

Advise that the EIN is the key to completing their business application quest. Guide them to the mystical lands where it can be located and see if they can embark on a mini-quest to find it.

6.

Guess what? When giving a prospective Customer the APR details, can we just round it to the nearest percent to keep things super simple for them?

a)

True

b)

False

7.

Imagine you're in a thrilling game show, and a prospective Customer throws a curveball, saying: "I know you have to read all of this information on your script, but I've heard it all before and do not need to again, can we just skip this part and submit my application?" How do you keep the game fair and fun while sticking to the rules?

a)

Sure, if you already know it, we can move on

b)

In order to proceed with our process, I cannot pass over any information.

c)

I can't skip anything, but I can summarize the information instead

8.

Imagine you're a superhero of finance, and a future cardholder zooms in asking for an APR, but oh no! They didn't mention which one. What's your super move?

a)

Zoom back with only the Cash Advance APR

b)

Flash the Purchase APR alone

c)

Unleash all the APRs in a dazzling display

9.

Pop Quiz! Even if you're hit with a Penalty APR, which APR will always be by your side?

a)

Purchase APR

b)

Standard APR

c)

Cash Advance APR

10.

Guess what? You can totally offer or disclose something in English and then switch it up by translating it into another language for a clearer understanding. Isn't that cool? (True/False, 10 points, 2 attempts allowed)

a)

True

b)

False