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WorksheetsUNIT 1 - INTRO TO BASIC COMMUNICATION
Total questions: 10
Worksheet time: 5mins
What is communication?
The exchange of money between individuals
The exchange of goods and services
The exchange of physical objects
The exchange of information, thoughts, ideas, and feelings
Which of the following is NOT a function of communication?
Expressing Feelings and Emotions
Selling products
Controlling and Coordinating Individual Efforts
Providing Knowledge
What is a crucial factor influencing organizational performance?
Employee training
Temperature
Work hours
Teamwork
What is one way to reduce social loafing in a group?
Communicating to the loafer that their behavior is observed and not tolerated
Promoting the loafer to a higher position
Ignoring the behavior
Rewarding the loafer for their behavior
What is the purpose of written communication in an organization?
Expressing emotions only
Recording and presenting technical details
Controlling individual efforts
Providing motivation
What is the role of the receiver in the communication model?
Decoding the message
Encoding the message
Creating noise
Providing feedback
What is the primary function of communication according to the text?
Entertaining individuals
Providing knowledge to members of an organization
Isolating individuals
Creating confusion
What is the purpose of expressing feelings and emotions in communication?
Creating barriers
Hiding emotions from others
Promoting conflict
Allowing individuals to share their emotions
What is the importance of non-verbal communication in healthcare?
Observing patients' non-verbal cues
Ignoring patients' non-verbal cues
Encouraging patients to hide their emotions
Avoiding communication with patients
How does non-verbal communication play a role in building trust in relationships?
By ignoring non-verbal cues
By observing and responding to non-verbal cues
By avoiding eye contact
By speaking loudly
