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E-COMMERCE

Total questions: 15

Worksheet time: 6mins

Name
Class
Date
1.

E-commerce is defined as the online exchange of ________ between firms and also between firms and their customers.

a)

Goods

b)

Services

c)

Money

d)

All of the above

2.

Which of the following is not a commonly used e-commerce business model?

a)

Business-to-Business (B2B)

b)

Customer-to-Business (C2B)

c)

Business-to-Government (B2G)

d)

Business-to-Consumer (B2C)

3.

Which of the following is an example of a C2C e-commerce platform?

a)

eBay

b)

Amazon

c)

Alibaba

d)

Shopify

4.

Which of the following is a benefit of using dropshipping in e-commerce?

a)

Lower shipping costs

b)

Faster delivery times

c)

Greater control over inventory

d)

Reduced risk of excess inventory

5.

Which of the following is a benefit of e-commerce for customers?

a)

Limited product variety

b)

Restricted shopping hours

c)

Convenience of shopping anytime, anywhere

d)

Higher prices compared to traditional stores

6.

E-business activities support selling, buying, as well as the internal and external transactions involved.

a)

TRUE

b)

FALSE

7.

In B2C, a business sells to a business but delivers the product or service to an individual consumer.

a)

TRUE

b)

FALSE

8.

What is a recommended approach to adapt to changing market trends in an online business?

a)

Maintaining a rigid business model

b)

Staying updated with industry developments

c)

Ignoring technological advancements

d)

Avoiding innovation and experimentation

9.

An example of B2C is when Apple provides customer service online by collaborating electronically with its partners.

a)

TRUE

b)

FALSE

10.

The final participants in B2B transactions are consumers.

a)

TRUE

b)

FALSE

11.

Which of the following is an important factor in achieving success in international markets in an online business?

a)

Avoiding localization efforts

b)

Implementing a one-size-fits-all approach

c)

Adhering strictly to domestic regulations

d)

Considering cultural differences

12.

Social commerce is concerned with the creation of places where people can collaborate online and solicit advice.

a)

TRUE

b)

FALSE

13.

Which type of E-commerce involves individuals selling products or services directly to other consumers?

a)

B2C

b)

B2B

c)

C2C

d)

C2B

14.

How does E-commerce impact traditional stores?

a)

It eliminates the need for physical stores altogether

b)

It complements physical stores by offering an additional sales channel

c)

It reduces the cost of running physical stores

d)

It increases the demand for physical stores

15.

What does the term “M-commerce” refer to in E-commerce?

a)

The use of mobile devices for online shopping and transactions

b)

The use of virtual reality for online shopping experiences

c)

The use of social media for advertising products

d)

The use of voice assistants for customer support