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9189PH3HWPPT4

Total questions: 23

Worksheet time: 12mins

Name
Class
Date
1.

What should the repair of system components be undertaken using according to the Level 3 Diploma in Plumbing and Domestic Heating?

a)

The latest technology in plumbing

b)

Manufacturer's servicing and maintenance instructions

c)

General plumbing guidelines

d)

Personal experience and judgment

2.

What will the manufacturer's instructions contain for the repair of components or appliances?

a)

The price of the components

b)

The warranty information

c)

The order in which the components or appliances should be dismantled and re-assembled

d)

The history of the company

3.

Which of the following will the manufacturer's instructions outline?

a)

Installation procedures for new technology

b)

Fault diagnosis procedures

c)

Customer reviews

d)

Energy-saving tips

4.

What is included in the manufacturer's instructions besides fault diagnosis procedures?

a)

Instructions for creating a budget

b)

Spare parts list

c)

Marketing strategies

d)

Legal disclaimers

5.

What is the recommended repair for a pump with a burnt out motor?

a)

Recharge vessel

b)

Replace pump

c)

Replace capacitor, as per MIs

d)

Check Schrader valve with leak detector

6.

Which component is likely at fault if there is no pressure in the vessel, with water discharging from the relief valve?

a)

Pump

b)

Expansion vessel

c)

Schrader valve

d)

Capacitor

7.

If water is coming from the Schrader valve and from the relief valve, what is the likely known fault?

a)

Pressure loss

b)

Ruptured bladder or diaphragm

c)

Impeller broken or worn

d)

Cracked casing

8.

What is a symptom of a cracked casing in a pump?

a)

Motor running, little or no water at outlet

b)

Pump not working, smell of burning

c)

Water leak

d)

Slow starting

9.

What is the known fault for a pressure relief valve according to the document?

a)

Valve not seated correctly

b)

Water dripping when the system is hot

c)

Cold water running constantly

d)

Incorrect pressure in the system

10.

What repair should be done if the pressure relief valve shows water running constantly?

a)

Recharge vessel or replace

b)

Clean seating/replace

c)

Check/replace the pressure reducing valve

d)

Isolate system; check/repair thermostat

11.

If a temperature pressure relief valve has hot water running constantly, what might be the cause?

a)

Incorrect pressure in the system

b)

Valve not seated correctly

c)

Incorrect system pressure or faulty pressure relief valve

d)

Thermostat too high or safety malfunction

12.

If a high limit thermostat is associated with no hot water, what might be the symptom?

a)

Thermostat is operating correctly

b)

Hot water too high

c)

No symptom

d)

Cylinder thermostat may have malfunctioned

13.

What is the cause of poor flow rate in a plumbing system?

a)

Heat source failure

b)

High limit cut-out activated

c)

Strainer blocked

d)

Motorised valve failure

14.

What repair should be carried out if the water from hot taps is cold due to a high limit cut-out being activated?

a)

Check and open valve

b)

Isolate water and clean out

c)

Check that valves are open

d)

Check cylinder thermostat for malfunction; replace, if necessary

15.

If hot water is discharging into CWSC from vent, what could be the cause?

a)

Limited head height

b)

Pump failure

c)

Heat source failure, thermostat failure or high limit failure

d)

Thermostat set too low

16.

What is the cause of a pump not starting in a plumbing and domestic heating system according to the Level 3 Diploma material?

a)

Inlet/outlet reversed

b)

Electrical

c)

Insufficient flow

d)

Leak in the system

17.

What is a recommended repair action for a float switch sticking fault?

a)

Check that the installation complies with the instructions, whether any filters are blocked and minimum flow rate in Mls

b)

Check power, fuse MCB and for loose wires

c)

Check pipework; ensure that all outlets are closed

d)

Check the switch for debris; replace, if necessary

18.

What is a possible cause for a noisy pump in a plumbing system?

a)

Pump is subjected to mains pressure

b)

Thermostatic mixer valve failure

c)

Air in the system

d)

Chemical damage

19.

If the temperature at the outlet is too high, what might be the fault?

a)

Pump vibrating against the surface

b)

Air in the system

c)

Pump is subjected to mains pressure

d)

Thermostatic mixer valve failure

20.

What is the first step in the process of fault rectification according to the diagram?

a)

Notify customer

b)

Diagnose

c)

Handover

d)

Isolate safely

21.

What should be done after diagnosing the fault in the process of fault rectification?

a)

Re-commission

b)

Notify customer

c)

Rectify

d)

Handover

22.

According to the diagram, what is the step that follows 'Isolate safely' in the fault rectification process?

a)

Decommission

b)

Notify customer

c)

Rectify

d)

Re-commission

23.

What is the final step in the process of fault rectification as shown in the diagram?

a)

Decommission

b)

Notify customer

c)

Handover

d)

Diagnose